Appeals Officer (12 MONTH REGISTER) DIRECT HIRE Amended

DutiesWHAT IS THE "APPEALS (AP)" DIVISION?A description of the business units can be found at:Vacancies will be filled in the following specialty areas:Independent Office of AppealsCase and Operations SupportSpecialized Exam Prog and RefCollection AppealsExamination AppealsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Holds conferences and negotiates issues with taxpayers/representatives to resolve tax disputes in a fair and impartial manner.Advises and coaches team members regarding their team assignments.Communicates and fosters dialogue with peers, customers, and partners.RequirementsTelework Eligible Positions : Employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.Must successfully complete a background investigation, including a FBI criminal history record check.Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns.QualificationsFederal experience is not required. You must meet the following requirements by the closing date of this announcement.SPECIALIZED EXPERIENCE: GS-07:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.OR

One year of graduate education in a related field of study.OR

Superior Academic Achievement may be met by having a Bachelor's degree.OR

Combination of qualifying graduate education and experience equal to that described above.SPECIALIZED EXPERIENCE: GS-09:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.OR

Master's or equivalent graduate degree.OR

Combination of qualifying graduate education and experience equal to the amount required.SPECIALIZED EXPERIENCE: GS-11:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.OR

You may substitute education for specialized experience as follows: A Ph.D. or equivalent doctoral degree.SPECIALIZED EXPERIENCE: GS-12:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-13:

You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-14:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-15:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.Additional InformationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours, or telework may be available.Required DocumentsThe following documents are required and must be provided with your application:Online Application

- QuestionnaireEducation

- See Education Section aboveRegistration/License (If Applicable)

- active, current registration/licenseHigh School Diploma

(or equivalent)How to ApplyThis Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection.

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