Manager - Strategic Account

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):Health InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance ProgramRetirement PlanPaid Time OffTuition ReimbursementThe Strategic Account Manager (SAM) is a senior level role responsible for the overall client experience, retention, and ongoing partnership development of a defined client portfolio. The Strategic Account Manager’s account profile will be made up of cornerstone accounts which the organization values at the highest levels. In addition to account revenue retention and client experience, the SAM will own the responsibility to continue to identify strategic savings opportunities related to the client’s overall corporate strategy.Maintain ultimate accountability for the client relationship and the retention efforts by engaging all relevant client stakeholders.Responsible for managing existing contract terms, bonus requirements and contract renewal process.Manage the development and delivery of recurring performance metrics, business reviews, key performance indicators and service level agreements.Develop and maintain a multi-year strategic plan to support the optimization of the assigned fleets’ operations.Effectively utilize Tableau to present and illustrate savings opportunities.Effectively document the value and savings by implementing Holman's recommended fleet strategies.Effectively communicate Holman programs, capabilities, and differentiators. Must use proper business acumen to communicate this message.Responsible for identifying new program opportunities and subsequent pricing strategy of new programs as well as pricing strategy and ownership of any account RFP.Provide new business opportunity and existing business growth reporting to assist Sr. Leadership with budgeting and forecasting.Coordinate Holman Sr. Leadership connection with client Sr. Leadership.Utilize Salesforce to track visits and account activity along with notes and follow up.Participate and represent Holman in industry functions and events in order to share knowledge with the client base.Expense Management.Perform all other duties and special projects as assigned.Education and/or Training:Advanced skills in Microsoft Office suite are required.Bachelor’s degree required.Relevant Work Experience:A thorough understanding of the fleet management industry and Holman's products and services is preferred.Client facing or Account Management experience.Sales experience is a plus.Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.Must have excellent organizational skills and the ability to manage multiple priorities.Identify and collaborate with key internal stakeholders/contributors within Holman.Holman is a global automotive leader that serves both commercial and consumer clients.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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