7 Mindsets
Account Manager
7 Mindsets, Little Ferry, New Jersey, us, 07643
About 7 MindsetsFounded in 2009, 7 Mindsets is the only highly researched education company offering mindsets-based learning solutions proven to drive happier, healthier, and more successful outcomes for educators and students. These comprehensive PreK-12 programs include a digital curriculum in English and Spanish, professional learning, adult SEL, progress monitoring, and assessments to ensure educators can easily and effectively deliver 7 Mindsets in their classrooms. Proven to improve student engagement, behavior, and academic success, 7 Mindsets has been implemented with more than 5 million students and educators in urban, suburban, and rural districts in all 50 states.The
Account Manager
role is a key position in driving 7 Mindsets to our next level of growth in the K12 student mental health and well-being sector. The Account Manager, reporting to the Director of Inside Sales, is responsible for managing existing customer relationships, driving growth in current customers, and positioning 7 Mindsets value proposition to their existing customer base. This position encompasses solution-based sales in the K-12 market and will be charged with territory renewal and expansion of programs and services within their assigned territory. The Account Manager will identify ongoing customer needs and increase overall market share.Role Expectations & Requirements:Maintain accurate records in Salesforce, update client information, and record all customer interactions.Assist the Director of Inside Sales with the annual renewal process for existing customers, produce quotes, and respond to renewal questions.Account management responsibilities with key accounts and upsell opportunities.Coordinate with the Finance team to ensure accuracy of invoicing for renewing customers.Work closely with Ed Services team and Client Support to manage key accounts.Collaborate and communicate updates on activities/initiatives with cross-functional teams to enable different levels of customer support.Responsible for growing long-term customer relationships within the assigned territory.Identify key contacts, conduct customer meetings, and close sales within the assigned territory.Build multiple relationships within a customer account to expand existing programs and add new implementations.Effectively navigate multiple steps in the sales process demonstrating the ability to influence high-level decision makers.Maintain proficiency in 7 Mindsets products and services and appropriately position 7 Mindsets solutions against the competition.Accurately assess and analyze customer needs and identify appropriate solutions.Prepare and deliver strategic sales presentations.Stay current and informed in federal, state, and local funding options.Maintain timely and accurate information in CRM (Salesforce.com) to track sales activity and produce accurate forecasts.Ensure compliance with company policies, procedures, and work processes throughout the selling process.Produce accurate and timely forecasts as required by management.Qualifications and SkillsBachelor's degree or equivalent experience in K12 education preferred.Two years of sales experience including conducting customer presentations, making outbound calls, and engaging in email & social media outreach.Demonstrated experience with developing and maintaining client relationships. Ability to clearly communicate effectively, expressing requirements and expectations to a wide range of individuals.Excellent written communication and time management skills.Willingness to manage multiple tasks at once and adhere to processes and deadlines.Computer literate, especially email (Outlook/Teams), spreadsheets (Excel), and CRM (preferably Salesforce).Cooperative and communicative attitude with the team.1-3 years of Customer Success and/or Account Manager experience.Our Values:7 Mindsets strives to measurably improve the lives of students, educators, and the community, empowering all individuals to lead their ultimate lives. At the center of 7 Mindsets’ mission and work is empowering students, educators, and communities to lead their best lives. The way we show up for our school partners and each other ties to our six company values. As 7 Mindsets empowerees, we strive to live these values each day, celebrate those who embody them, and reward those whose values-focused actions and behaviors serve as inspiration for others. Learn more about our core values and the robust benefits we offer at
https://7mindsets.com/careers/
#J-18808-Ljbffr
Account Manager
role is a key position in driving 7 Mindsets to our next level of growth in the K12 student mental health and well-being sector. The Account Manager, reporting to the Director of Inside Sales, is responsible for managing existing customer relationships, driving growth in current customers, and positioning 7 Mindsets value proposition to their existing customer base. This position encompasses solution-based sales in the K-12 market and will be charged with territory renewal and expansion of programs and services within their assigned territory. The Account Manager will identify ongoing customer needs and increase overall market share.Role Expectations & Requirements:Maintain accurate records in Salesforce, update client information, and record all customer interactions.Assist the Director of Inside Sales with the annual renewal process for existing customers, produce quotes, and respond to renewal questions.Account management responsibilities with key accounts and upsell opportunities.Coordinate with the Finance team to ensure accuracy of invoicing for renewing customers.Work closely with Ed Services team and Client Support to manage key accounts.Collaborate and communicate updates on activities/initiatives with cross-functional teams to enable different levels of customer support.Responsible for growing long-term customer relationships within the assigned territory.Identify key contacts, conduct customer meetings, and close sales within the assigned territory.Build multiple relationships within a customer account to expand existing programs and add new implementations.Effectively navigate multiple steps in the sales process demonstrating the ability to influence high-level decision makers.Maintain proficiency in 7 Mindsets products and services and appropriately position 7 Mindsets solutions against the competition.Accurately assess and analyze customer needs and identify appropriate solutions.Prepare and deliver strategic sales presentations.Stay current and informed in federal, state, and local funding options.Maintain timely and accurate information in CRM (Salesforce.com) to track sales activity and produce accurate forecasts.Ensure compliance with company policies, procedures, and work processes throughout the selling process.Produce accurate and timely forecasts as required by management.Qualifications and SkillsBachelor's degree or equivalent experience in K12 education preferred.Two years of sales experience including conducting customer presentations, making outbound calls, and engaging in email & social media outreach.Demonstrated experience with developing and maintaining client relationships. Ability to clearly communicate effectively, expressing requirements and expectations to a wide range of individuals.Excellent written communication and time management skills.Willingness to manage multiple tasks at once and adhere to processes and deadlines.Computer literate, especially email (Outlook/Teams), spreadsheets (Excel), and CRM (preferably Salesforce).Cooperative and communicative attitude with the team.1-3 years of Customer Success and/or Account Manager experience.Our Values:7 Mindsets strives to measurably improve the lives of students, educators, and the community, empowering all individuals to lead their ultimate lives. At the center of 7 Mindsets’ mission and work is empowering students, educators, and communities to lead their best lives. The way we show up for our school partners and each other ties to our six company values. As 7 Mindsets empowerees, we strive to live these values each day, celebrate those who embody them, and reward those whose values-focused actions and behaviors serve as inspiration for others. Learn more about our core values and the robust benefits we offer at
https://7mindsets.com/careers/
#J-18808-Ljbffr