Duco
Enterprise Account Manager
Duco, New York, New York, us, 10261
About Us
Duco is making waves! Financial institutions in the digital economy succeed or fail based on their ability to deal with complex data across their operations quickly and efficiently. Many of the world's leading Financial Services companies trust Duco with the management and automation of their complex, mission-critical data. Duco brings together capabilities covering data extraction, ingestion, transformation, reconciliation, and reporting, all in one agile cloud-based SaaS platform.
Headquartered in London, with offices in New York, Boston, Wroclaw, Singapore, and Antwerp, Duco serves clients across the globe. Our customers include over 15 of the largest global international banks as well as asset managers, insurers, brokers, hedge funds, fund administrators and service providers.
About The Role
You will be joining the Account Management team and supporting Duco's growing business. Reporting to the Regional Head of Account Management and working closely with the commercial organization, you will be responsible for the overall retention and growth of Duco's largest strategic customers.
What you will be working on:
Growing the footprint and ACV of our customers by:
Working with the most senior business stakeholders to align on business objectives and develop plans for growth and success'Walking the halls' of your customers to identify additional areas of expansion and establish relationships with new stakeholdersDeveloping and maintaining account growth and expansion plansCreating, nurturing and closing opportunities with existing and new business stakeholdersCreating and managing upsell and cross-sell pipeline in SalesforceCompleting RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs.
Ensuring the retention and success of these strategic accounts by:
Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clientsOwning the renewal of these accountsEstablishing and maintaining solid relationships with the key/senior business stakeholders on the accountsFrequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measuredBeing the voice of the customer within Duco. Working closely with Product leadership to drive the strategic roadmap
Ideally, you will have:
10+ years' experience in software sales/account management, preferably in financial services technologyA track record of success in retaining and growing revenue in complex global organizationsAn understanding of capital markets or post trade technologyExperience with relationship management governance frameworksAwareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade ReportingExperience with formal sales techniques such as Miller Heiman or SPIN advantageousBenefits:
An annual base salary between $150,000 and $200,000 based on experience and qualificationsA competitive variable compensation packageHealthcare plans partially subsidized by Duco401k Plan with a very competitive safe harbor matchUnlimited PTO, because we trust our people to manage their own time offEnhanced family leaveCycle to Work and Tech SchemeHome Working AllowanceDedicated annual budget for learning and development, to nurture your career growthSpot rewards, so we can say thanks when you do a really great bit of workAn Employee Assistance ProgramAn Employee Equity Purchase Scheme, so you have a personal investment in the success of the company
Want to do a little more research before you apply?
Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team think about life at Duco. You can also find out more about us on LinkedIn.
Disclaimer
Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at talent@du.co. Include your contact information, the role you're applying for, and how we can accommodate you.
During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, weight, height, or any other protected characteristic under applicable law.
Duco is making waves! Financial institutions in the digital economy succeed or fail based on their ability to deal with complex data across their operations quickly and efficiently. Many of the world's leading Financial Services companies trust Duco with the management and automation of their complex, mission-critical data. Duco brings together capabilities covering data extraction, ingestion, transformation, reconciliation, and reporting, all in one agile cloud-based SaaS platform.
Headquartered in London, with offices in New York, Boston, Wroclaw, Singapore, and Antwerp, Duco serves clients across the globe. Our customers include over 15 of the largest global international banks as well as asset managers, insurers, brokers, hedge funds, fund administrators and service providers.
About The Role
You will be joining the Account Management team and supporting Duco's growing business. Reporting to the Regional Head of Account Management and working closely with the commercial organization, you will be responsible for the overall retention and growth of Duco's largest strategic customers.
What you will be working on:
Growing the footprint and ACV of our customers by:
Working with the most senior business stakeholders to align on business objectives and develop plans for growth and success'Walking the halls' of your customers to identify additional areas of expansion and establish relationships with new stakeholdersDeveloping and maintaining account growth and expansion plansCreating, nurturing and closing opportunities with existing and new business stakeholdersCreating and managing upsell and cross-sell pipeline in SalesforceCompleting RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs.
Ensuring the retention and success of these strategic accounts by:
Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clientsOwning the renewal of these accountsEstablishing and maintaining solid relationships with the key/senior business stakeholders on the accountsFrequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measuredBeing the voice of the customer within Duco. Working closely with Product leadership to drive the strategic roadmap
Ideally, you will have:
10+ years' experience in software sales/account management, preferably in financial services technologyA track record of success in retaining and growing revenue in complex global organizationsAn understanding of capital markets or post trade technologyExperience with relationship management governance frameworksAwareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade ReportingExperience with formal sales techniques such as Miller Heiman or SPIN advantageousBenefits:
An annual base salary between $150,000 and $200,000 based on experience and qualificationsA competitive variable compensation packageHealthcare plans partially subsidized by Duco401k Plan with a very competitive safe harbor matchUnlimited PTO, because we trust our people to manage their own time offEnhanced family leaveCycle to Work and Tech SchemeHome Working AllowanceDedicated annual budget for learning and development, to nurture your career growthSpot rewards, so we can say thanks when you do a really great bit of workAn Employee Assistance ProgramAn Employee Equity Purchase Scheme, so you have a personal investment in the success of the company
Want to do a little more research before you apply?
Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team think about life at Duco. You can also find out more about us on LinkedIn.
Disclaimer
Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at talent@du.co. Include your contact information, the role you're applying for, and how we can accommodate you.
During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, weight, height, or any other protected characteristic under applicable law.