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Thegradcafe

Client Director

Thegradcafe, Chicago, Illinois, United States, 60290


Job DescriptionThe individual is responsible for becoming first and foremost a client partner. We expect them to create win/win outcomes that will lead to revenue growth for Epsilon PeopleCloud Digital Media Solutions. The ideal candidate will use general business acumen to uncover business needs and identify how Epsilon PeopleCloud Digital Media Solutions can help clients achieve their business goals.Lead internal teams for the preparation and delivery of objective-based solutions.Be consultative and use creativity to create and deliver customized sales solutions that address the client's compelling priorities and help them meet their goals.Effectively facilitate day-to-day management of accounts both internally and externally.Build relationships with key stakeholders across the client's organization, including the strategy team, marketing, analytics, legal, compliance, and key decision makers and influencers.Work to quickly learn and understand the landscape the client operates in to help address their needs in a competitive and meaningful way.Negotiate with the client's key decision makers and influencers to create positive outcomes for Epsilon PeopleCloud Digital Media Solutions and the client.Develop a roadmap for success over time that will enable client satisfaction, growth, and trust. In time, become the Client's Trusted Advisor.Develop the internal talent needed to deliver strong results and client satisfaction.Requirements10+ years of professional sales & marketing business experience; team management/leadership experience preferred but not required.Client management experience or sales experience (client side, ad solutions, direct marketing, agency experience).Multi-disciplined marketer who is versed across key marketing components including strategy, analytics, media performance, and forecasting.Self-motivated - able to identify opportunities, new business, and market gaps.Ability to assess client objectives and formulate strategy directly to those client objectives utilizing Epsilon PeopleCloud Digital Media Solutions' full product offering.Comfortable with consultative sales and solution selling.Strong business and strategic planning acumen.Solid quantitative background with an understanding of analytic tools and techniques.Understanding of marketing program design, execution, and measurement.Strong negotiation skills.Effective communication across multiple levels of an organization.Works well in a team/highly collaborative environment.Demonstrated sales & business development experience.Strong computer skills: Microsoft Office, Excel, PowerPoint, and Sales Management software (i.e. Salesforce.com).BA/BS with strong academic record preferred. MBA a plus.

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