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Publicis Media

Senior Manager, Product Operations

Publicis Media, Atlanta, Georgia, United States, 30383


Publicis Media harnesses the power of modern media through global agency brands CJ, Performics, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith. A key business solution of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40], Publicis Media's digital-first, data-driven global practices deliver client value and increase growth in a platform-powered world. It is present in more than sixty countries with over 23,000 employees worldwide.

Job DescriptionThe Senior Manager, Product Operations is essential to ensuring Publicis Media products and services are delivered (e.g., against scope, cost, time, quality) and maintained through program management methodology and business operations. Be the point person tasked with ensuring the latest best practices and tools are in place and available for product developers so that the product team can build a product, not the tools.The Senior Manager will be the Scrum Master for development teams assigned to large-scale and long duration projects to deliver business solutions to the company. Includes oversight of full project lifecycle from inception to implementation with the ability to manage multiple project tracks and teams using Agile methodologies and practices. The Senior Manager understands the purpose, the objectives and the solutions for product development efforts.The Senior Manager will participate in the estimation, risk and resolution, status reporting process, and ensure that the team meets their commitments and guides delivery. The Senior Manager ensures quality of products and service comply with the agency or client's needs.Core Responsibilities:Plan, Manage large-scale concurrent projects using the Agile frameworkSchedule Agile ceremonies on a bi-weekly basis aligned with the sprint scheduleEnsure there is an application of program management methodologies and standards, including risk mitigationGuide Operational Excellence process and make sure main success metrics and trend reports are available to our Product and Engineering teams for each sprintDevelop and enduring business relationships with senior and mid-level executivesWork in a collaborative environment to ensure successful project deploymentUnderstand main business and technology driversWrite user stories and tickets with all required details so that they are estimable for prioritization and implementationReview and manage user stories and tickets throughout the sprint cycleTrack main analytics metrics and provide insights and feedback for the Product team to influence the roadmap/prioritization of potential product changes on a quarterly basisExperience managing execution teams through influence where direct reporting lines do not existWork with the Product Owner and sponsor to identify and assure delivery against main business objectives, priorities, expectation setting.Perform other duties as assigned or requestedQualifications:Excellent understanding of product management and project management principlesProduct Management acumen5-7 years product operations experience5-7 years technology or product development experience or managing in a consulting environmentHands-on experience with SCRUM/Agile methodologies with enterprise-level application development projectsExperience as an Agile coachStrong analytical skills and able to create insight out of large datasetsExperience gathering business insights and identifying trends from dataExperience working in a complex, matrixed environment, managing multiple stakeholdersDemonstrated experience managing large-scale programsStrong negotiation and issue resolution skillsUnderstanding of software development life cycle and expert knowledge of both Agile and Plan-driven project management principles and practices with the ability to blend them togetherAbility to manage key stakeholders including executive team membersExperience working on products, solutions, or Ad TechExperience working with Agile Project Management tools such as Jira, Confluence, Rally or equivalentExperience with multiple project methodologies (Scrum, ATERN, Waterfall, Prince2)PMP, PMI-ACP, Scrum Master Certification, Bachelor's degree in business or computer science or MBAExperience Preferred but not required:Experience in Media or AdvertisingAdditional Information:Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcompliance_usms@publicis.com.All your information will be kept confidential according to EEO guidelines.Req #24-3416

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