Data Analyst, Technology Strategy, Planning, and Risk

Job SummaryTHE TEAMIn the Technology Strategy, Planning and Risk team, our mission is to optimize our investment, deliver incremental revenue, unlock cost savings and increased flexibility within the department. We analyze tech processes in order to identify inefficiencies and implement changes. We lead the technology strategy and own related tech driven projects, planning and insight; carrying out in-depth analysis on our divisions to drive commercial value throughout the department in order to provide recommendations and increase financial understanding, resulting in reduced cost and/or improving efficiency within tech.THE JOBTicketmaster’s Technology Division is looking for a highly resourceful team player to bring their knowledge of analytical solutions and the drive to use data to solve real world business problems to join the Technology Strategy, Planning and Risk team as a Data Analyst.The Data Analyst will play a key role by capturing, processing, and transforming multiple datasets into actionable analytical products and solutions. They’ll partner closely with key stakeholders across the Technology division to define reporting needs, identify the source of required data and build and maintain the tools and dashboards that will support critical business needs on an ongoing basis.This role will also act as a collaborator on key Tech initiatives by understanding the evolving data landscape of the organization and the defining/executing against data and reporting requirements in support of specific business requirements and outcomes.The Data Analyst will also be a key contributor to key improvement initiatives within specific Tech teams by collaborating with cross-functional members of the Tech org to deliver operational enhancements to crucial data-related processes.What You Will Be DoingData Collection, Processing & ReportingIdentify data and reporting needs to support the development of a data and analytics roadmap for the Tech Strategy team.Partner with various cross-functional members of the Tech org to understand data and reporting needs and translate those needs into tools to enable actionable improvements to key processes.Own the creation, updating and continuous improvement of critical internal reports and dashboards for key Tech stakeholders.Data AnalysisUnderstand the evolving data landscape with the Tech team and Ticketmaster more broadly to help inform tooling best practices and continuous improvement.Assist in exploratory analysis to support key Tech initiatives and programs.Show initiative to solve business problems using modern data analysis techniques.Data Interpretation and ModellingSupport on tech driven projects and/or technology transformation initiatives requiring analysis. Tech projects such as platform modernization strategy, tech resourcing, outsourcing solutions, market tech environment analysis, tech solutions for new market or how to best organize our teams.Support the wider technology teams with commercial value and guidance, bringing substance into the decision-making process.Support in the annual budget and quarterly tech planning process; create international Tech summaries to show trends and highlight the key decisions, investments and challenges across tech.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)2+ years of experience in analytics, business intelligence, data engineering, or within a similar role.Knowledge of SQL syntax including experience query coding and debugging queries for accurate results.Experience with analytical techniques and the ability to apply them to business solutions.Experience programmatically retrieving data via API and automating data pipelines.Bachelor’s degree in quantitative fields such as economics, engineering, mathematics, or statistics is a plus.Experience with data visualization tools such as Domo or Tableau preferred.Experience with Databricks preferred.Experience in working with unstructured data spanning multiple disparate sources preferred.Experience with cost management for Cloud, Infrastructure, Software, and other IT domains preferred.You (behavioural Skills)A quick learner, who has the ability to iterate and adapt to the needs of the business in an agile fashion.A flexible person who thrives in a fast-moving environment with a heavy dose of ambiguity.Strong organizational, prioritization and communication skills.A fascination with data, numbers and analysis.An interest to uncovering the key indicators of performance within ticketing and tech.Pro-active, energetic and driven in nature to get things done with a creative approach to problem solving.Confident to ask questions and challenge existing processes.Experience in Technology, Ticketing or Ecommerce company is beneficial.Analytical paired with strong execution – ability to workout collaborative solutions for challenges, problems and capacity restraints within the technology department with the ability to influence the work needed to get there.Enjoy working in a collaborative environment.Benefits & PerksOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets.WEALTH: 401(k) program with company match, Stock Program Reimbursement.FAMILY: New parent programs & support including caregiver leave and infertility support.CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings.OTHERS: Volunteer time off, crowdfunding network.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our Work Is Guided By Our ValuesReliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.CO Hiring Range*: $70,000 - $90,000Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

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