Business Systems Administrator I

The Business Systems Administrator I is responsible for reports and the systems that depend on them to operate (both for stores and Central Store Support (CSS)). This position is located in-office 4 days a week (with 1 day remote) at our Central Store Support office (Rockville, MD).Responsible for the administration of an organization's ERP systems (Enterprise Resource Planning software solutions) to facilitate reliable performance, integrity, and security.Monitors ERP security and manages user access and permissions.Processes, validates, and maintains ERP data to ensure accurate system records.Assists and supports the planning, testing, and deployment of new ERP modules, upgrades, and patches.Documents ERP system processes and may facilitate end-user training to promote effective use and best practices.Maintain software related to ERP/inventory management and scales including running software upgrades, communicating with third parties to resolve system issues and research/attend relevant training sessions.Maintains, generates, analyzes, and provides accurate reporting to stores and CSS on an ad hoc, scheduled and ongoing frequency. Generates reports in D365, Tableau and in our back-end POS system (Catapult).Create and/or maintain tools that improve productivity.Create and/or maintain user documentation for MOM’s business application/tools, inventory management, POS and scale utilization.Tracks and manages, documents, troubleshoots, and fixes or resolves Store and CSS team members requests including issues or bugs as entered in Zendesk tickets.Perform and execute assigned tasks within Catapult, D365 and/or the ERP/inventory management systems.Provide technical assistance/advice for the software related to inventory management, POS, scales and other back office systems.Other duties as assigned.Must Have:High school diploma or equivalent.1-2 years' experience as a Business System Analyst/Administrator.Experience developing and testing complex reports & analyzing/presenting data to your customers.Experience with visualizations (building charts and graphs with effective storytelling).Advanced understanding of databases; structure, table & data layout, optimization, limitations, etc.Advanced proficiency with Google Suite & Microsoft Office.Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines.Ability to prioritize tasks that change frequently and manage unexpected demands.Dependable, follows instructions and takes initiative to solve problems.Experience in a fast-paced work environment.Interest in company culture and desire to grow in the field.Nice to have:Bachelor's degree in Computer Science or related field.3+ years' experience in field or career.Intermediate understanding of databases.Data Cleaning or Data Analytics certification.

#J-18808-Ljbffr