Natixis Investment Managers
Senior Salesforce Business Analyst
Natixis Investment Managers, Boston, Massachusetts, us, 02298
Overview
The Sales Enablement Systems team at Natixis Investment Managers is seeking a motivated candidate to support and improve our Sales and Marketing enablement platform, its connected systems, and integrations. The Sales Enablement Lead will interact directly with internal customers, project teams, and partners to ensure customer success. We are an agile team that works on the full lifecycle of projects. The ideal candidate would be a senior Salesforce Administrator with strong Business Analyst experience. This is a hybrid position located in Boston, MA.
What You Will Do
As part of a team, responsible for requirement-gathering, configuration, and coordinating solutions with the development team (both functional and non-functional projects)Manage and coordinate our corporate Salesforce instance through configuration, flows, sharing model, role hierarchy and Profile/Permission SetsImplement business logic services using flows and implementing business reports and dashboardsLiaison between the business and development team to capture requirements in Jira stories.Work closely with Sales & Marketing teams to support Salesforce interactions with Marketing systems like Pardot and SeismicProduce project documentation, implementation summaries, solution design documents, test cases and end-user guidesFollow Change Management processes in the development and release lifecycle across development, testing and production environmentsBuild and maintain policies and procedures relating to Salesforce.com, its connected systems and integrationsParticipate and lead daily scrum meetings, analyze assigned user stories, identify/resolve gaps in functional user stories/business requirements closely working with peersRelease management using tools such as GearsetSolve issues and service requestsCoordinate Tier 1 support team with their task and oversight
What You Will Bring
5+ years of experience in a Salesforce Administrator and Business Analyst roleSalesforce.com certified with Salesforce Advanced Administrator and/or Salesforce Platform App Builder.Good understanding of the sharing model, role hierarchy and Profile/Permission SetsAbility to build flows, process automations and related configurationExperience in configurative development including designing of Custom Objects, Custom fields and relationships, role-based page layouts, custom tabs, custom reports, data access control, validation rules, flows, process builder, approval processes and email alertsProficient in data management and data integration from traditional applications to Salesforce using data integration tools like Data loader or Validity Demand toolsSolid understanding of all stages of agile development and deployment for the Salesforce platformExperience practicing SCRUM and using concepts like burn down, capacity planning, sprint planning.Experience using Project management and agile tools like JIRA or Azure DevOpsGood communicator that is comfortable interacting directly with the business and able to handle client expectationsExperience with and proponent for change management processesDedicated work ethic and is proactive in solving business and technical issuesSales and Service Cloud. Marketing Campaign platform experienceMulti-Channel/Territory environment with 300+ users (Financial Services preferred)
Who We Are
We put the best interests of our clients, employees, communities, and environment first in everything we do. We’re dedicated to fostering a culture of collaboration, diversity, and inclusion that supports employee growth. We believe this creates equal opportunities for our employees — and better outcomes for our clients and communities. We offer a robust benefits package designed to integrate life and work and to support our employees. Benefits include, but are not limited to; comprehensive medical, dental and vision insurance, paid time off, 401k plan, tuition reimbursement, student loan repayment program, wellness benefits and volunteer programs.
#NatixisIMCultureNatixis Investment Managers is an equal opportunity employer and does not discriminate in recruiting, hiring, training, promotion or other terms, conditions and privileges of employment on the basis of race, color, age, national origin, ancestry, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, military or veteran status, physical or mental disability, or any other status protected by law.
Benefits eligibility is for permanent employees of Natixis Investment Managers. Interns, contractors and temporary workers are not eligible for benefits.
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The Sales Enablement Systems team at Natixis Investment Managers is seeking a motivated candidate to support and improve our Sales and Marketing enablement platform, its connected systems, and integrations. The Sales Enablement Lead will interact directly with internal customers, project teams, and partners to ensure customer success. We are an agile team that works on the full lifecycle of projects. The ideal candidate would be a senior Salesforce Administrator with strong Business Analyst experience. This is a hybrid position located in Boston, MA.
What You Will Do
As part of a team, responsible for requirement-gathering, configuration, and coordinating solutions with the development team (both functional and non-functional projects)Manage and coordinate our corporate Salesforce instance through configuration, flows, sharing model, role hierarchy and Profile/Permission SetsImplement business logic services using flows and implementing business reports and dashboardsLiaison between the business and development team to capture requirements in Jira stories.Work closely with Sales & Marketing teams to support Salesforce interactions with Marketing systems like Pardot and SeismicProduce project documentation, implementation summaries, solution design documents, test cases and end-user guidesFollow Change Management processes in the development and release lifecycle across development, testing and production environmentsBuild and maintain policies and procedures relating to Salesforce.com, its connected systems and integrationsParticipate and lead daily scrum meetings, analyze assigned user stories, identify/resolve gaps in functional user stories/business requirements closely working with peersRelease management using tools such as GearsetSolve issues and service requestsCoordinate Tier 1 support team with their task and oversight
What You Will Bring
5+ years of experience in a Salesforce Administrator and Business Analyst roleSalesforce.com certified with Salesforce Advanced Administrator and/or Salesforce Platform App Builder.Good understanding of the sharing model, role hierarchy and Profile/Permission SetsAbility to build flows, process automations and related configurationExperience in configurative development including designing of Custom Objects, Custom fields and relationships, role-based page layouts, custom tabs, custom reports, data access control, validation rules, flows, process builder, approval processes and email alertsProficient in data management and data integration from traditional applications to Salesforce using data integration tools like Data loader or Validity Demand toolsSolid understanding of all stages of agile development and deployment for the Salesforce platformExperience practicing SCRUM and using concepts like burn down, capacity planning, sprint planning.Experience using Project management and agile tools like JIRA or Azure DevOpsGood communicator that is comfortable interacting directly with the business and able to handle client expectationsExperience with and proponent for change management processesDedicated work ethic and is proactive in solving business and technical issuesSales and Service Cloud. Marketing Campaign platform experienceMulti-Channel/Territory environment with 300+ users (Financial Services preferred)
Who We Are
We put the best interests of our clients, employees, communities, and environment first in everything we do. We’re dedicated to fostering a culture of collaboration, diversity, and inclusion that supports employee growth. We believe this creates equal opportunities for our employees — and better outcomes for our clients and communities. We offer a robust benefits package designed to integrate life and work and to support our employees. Benefits include, but are not limited to; comprehensive medical, dental and vision insurance, paid time off, 401k plan, tuition reimbursement, student loan repayment program, wellness benefits and volunteer programs.
#NatixisIMCultureNatixis Investment Managers is an equal opportunity employer and does not discriminate in recruiting, hiring, training, promotion or other terms, conditions and privileges of employment on the basis of race, color, age, national origin, ancestry, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, military or veteran status, physical or mental disability, or any other status protected by law.
Benefits eligibility is for permanent employees of Natixis Investment Managers. Interns, contractors and temporary workers are not eligible for benefits.
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