Amazon
Sr. Technical Program Manager , AFX - Pipeline Mgmt, Customer 360, & Private Pri
Amazon, Seattle, Washington, us, 98127
Sr. Technical Program Manager , AFX - Pipeline Mgmt, Customer 360, & Private Pricing
Job ID: 2727656 | Amazon Web Services, Inc. - A97Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AFX (AWS Field Experience) team within SMGS is looking for a passionate, innovative, committed Sr. Technical Program Manager (TPM).
As a Sr. Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs and partner with product managers and stakeholders to support strategic deliverables while working with engineering on important technical efforts.
Key job responsibilities:Dive deep into technical systems, understanding them well and staying connected to the details.Deliver results despite working in an ambiguous environment.Define strategy and build and execute road maps for the programs you own.Coordinate, ensure quality and productivity, and be the primary point of contact for stakeholders of programs you run.Provide technical leadership by facilitating solution/design/architectural discussions.Work closely with end users and product owners to bridge the gap between business and technical requirements.Facilitate and oversee code review sessions to ensure design and configuration consistency.Provide expertise on capacity management, level-of-effort estimation, task tracking, and assignment.Collaborate with partner teams to define deliverables, roadmaps, and accompanying documentation.Work with cross-functional scrum teams to deliver projects in iterative release cycles.Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations.Create, maintain and communicate project status and metrics to stakeholders.
BASIC QUALIFICATIONSBachelor's degree in computer science or related field, or equivalent experience.5+ years of technical program management experience working directly with software engineering and cross-functional teams.3+ years of software development experience.Proficiency in project/program management tools, standards, and practices.
PREFERRED QUALIFICATIONSExcellent oral and written communication skills.Track record of successfully delivering complete systems (hardware, firmware, software) on time, to scope, with high quality.Ability to engage with senior stakeholders and influence across the organization.Excellent analytical and interpersonal skills.High sense of ownership, urgency, and drive.Experience in Salesforce and/or any CRM systems.5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.Experience managing projects across cross-functional teams and building sustainable processes.Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2727656 | Amazon Web Services, Inc. - A97Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AFX (AWS Field Experience) team within SMGS is looking for a passionate, innovative, committed Sr. Technical Program Manager (TPM).
As a Sr. Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs and partner with product managers and stakeholders to support strategic deliverables while working with engineering on important technical efforts.
Key job responsibilities:Dive deep into technical systems, understanding them well and staying connected to the details.Deliver results despite working in an ambiguous environment.Define strategy and build and execute road maps for the programs you own.Coordinate, ensure quality and productivity, and be the primary point of contact for stakeholders of programs you run.Provide technical leadership by facilitating solution/design/architectural discussions.Work closely with end users and product owners to bridge the gap between business and technical requirements.Facilitate and oversee code review sessions to ensure design and configuration consistency.Provide expertise on capacity management, level-of-effort estimation, task tracking, and assignment.Collaborate with partner teams to define deliverables, roadmaps, and accompanying documentation.Work with cross-functional scrum teams to deliver projects in iterative release cycles.Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations.Create, maintain and communicate project status and metrics to stakeholders.
BASIC QUALIFICATIONSBachelor's degree in computer science or related field, or equivalent experience.5+ years of technical program management experience working directly with software engineering and cross-functional teams.3+ years of software development experience.Proficiency in project/program management tools, standards, and practices.
PREFERRED QUALIFICATIONSExcellent oral and written communication skills.Track record of successfully delivering complete systems (hardware, firmware, software) on time, to scope, with high quality.Ability to engage with senior stakeholders and influence across the organization.Excellent analytical and interpersonal skills.High sense of ownership, urgency, and drive.Experience in Salesforce and/or any CRM systems.5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.Experience managing projects across cross-functional teams and building sustainable processes.Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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