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The Fairmont Hotel

Club Operations Supervisor

The Fairmont Hotel, Berkeley, California, United States, 94709


Company DescriptionWhy work for Accor?

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Job Description

Reporting to the Director, Club Operations, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceWelcome guests to the Health Club and ensure they have a safe and enjoyable experienceAssist management in directing and leading the day to day operation of the Health Club and ensure all guests have a safe and enjoyable experienceEnsure guests and members are aware of all programs and activities availableEnsure all guests are aware of the guidelines regarding the use of the facilityProvide guests with all information regarding the fitness facility and its offeringsProvide all administrative duties as requiredSupervise colleagues at the reception desk, locker rooms, and around the facilityAssist in promoting the facility and organizing special events as requiredAssist managers in conducting regularly scheduled departmental meetingsReport any equipment that needs servicingProvide a high level of guest satisfaction through effective communicationBalance operational, administrative and Colleague needsTrain colleagues in departmental proceduresFollow departmental policies and proceduresFollow all safety and sanitation policiesCharge accounts and collect paymentsMaintain cleanliness of the locker room, lounge, and coffee areasAnswer phonesMaintain full knowledge of emergency procedures provided in the colleague handbookOversee lost and found, making sure proper procedures are followedComplete administrative tasks and miscellaneous reports given by the ManagersComplete assigned tasks given by the ManagersOther duties as assigned

Qualifications

Basic knowledge of tennis, fitness, and aquaticsCPR and First Aid certification requiredComputer literate in Microsoft Windows applications requiredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableHourly Rate:

$26.88 USD Gross per hour

Additional Information

Frequent standing and walking throughout shiftOccasional lifting and carrying up to 30 lbs.Frequent kneeling, pushing, pulling, sittingOccasional ascending or descending ladders, stairs and ramps

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