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BD

Senior Manager of Process Excellence

BD, San Diego, California, United States, 92189


Job Description

We are

the makers of possible .

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

As the Senior Manager of Process Excellence, you will play a pivotal role in supporting the Released Product Management within the Infusion business by optimizing end-to-end Program Management, business processes, and preventative problem solving. This role will use standard methodology in cross-functional team/external partnership leadership to drive excellence in On-Market Product areas such as End of Life, Failure Investigations, CAPAs, platform and product design and development, and commercial launch, with heavy emphasis on sustaining (release product management).

Duties and Responsibilities

Provide technical and business insight for complex medical device programs with responsibilities for large elements of product development, design transfer, and sustaining efforts.

Establish and implement a robust framework centered on process improvement methodologies, tools, and cultural change.

Lead initiatives to optimize internal systematic processes and key platform metrics.

Facilitate kaizen workshops to expose inefficiencies and transform fragmented processes into cohesive, efficient systems.

Proactively align team members and management on project goals, scope, and issue resolution, ensuring clear communication with stakeholders.

Champion a high-performance culture focused on continuous improvement, innovation, learning, and quality.

Apply technical and business acumen: Quickly adapt to new products, technologies, infrastructures, and change management.

Knowledge and Skills:

Exceptional communication skills, able to communicate clearly and concisely to all levels of the organization.

Proficient in cross-functional/cross-sites/external strategic partner team leadership delivering critical business goals within a phase-gate based product development process.

Proficient in the development and deployment of program management tools and techniques including methods for tracking progress, risk management, and delivery of major landmarks.

Set clear objectives and measurements; skilled at facilitating team dynamics and fostering morale.

Ability to engage, influence, and direct all functions and partners involved in the development of new products.

Excellent influencing skills with the ability to achieve ambitious goals through others without direct authority.

Ability to take disparate data points and make sound business decisions, looking at the big picture and long range with an instinct for trade-offs.

Time management, self-control, and a drive for continuous learning while being flexible and nimble.

Relentless advocacy for the customer with a focus on meeting or exceeding customer requirements.

Required Qualifications:

Bachelor’s degree in science, technology, or marketing required. Master's degree or PhD preferred.

Minimum 10 years experience with change management, failure investigations, CAPAs, and QMS.

Minimum 4 years experience in medical device industries required, including experience in FDA or other regulated environments.

Exceptional analytical, critical thinking, and problem-solving skills.

Highly effective interpersonal skills on a cross-cultural level with excellent communication skills.

Exceptional leadership qualities in consistently delivering results.

Preferred Qualifications:

Certified Lean Six Sigma Green (LSSGB) or Black Belt (LSSBB).

Change Management certified professional - Prosci - ADKAR, Kotter, etc.

Strong technical background.

R&D experience is a plus.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and encourages you to bring your authentic self to work. It’s a place where we help each other be great, do what’s right, and learn and improve every day.

To learn more about BD visit

https://bd.com/careers .

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