BD
Sr. Manager Continuous Improvement (CAPA)
BD, San Diego, California, United States, 92189
Job Description Summary
Responsible for identifying and executing against performance improvement opportunities, supporting successful implementations within the enterprise, and building people capabilities within BD, using contemporary performance improvement tools. This includes using Six Sigma methodologies and driving reductions in Cost of Poor Quality.Job Description
We are
the makers of possible .BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a
maker of possible
with us.As the Senior Manager of Continuous Improvement, you will play a pivotal leadership role in supporting our most critical CAPA (corrective and preventative actions) projects by optimizing end-to-end program management, business processes and preventative problem solving. Specifically, this role will use standard methodology in cross functional teams with external partnership with our leadership team to drive quality excellence. Key areas of focus will be the utilization of LSS and CI methodologies to drive summative and true root cause analysis.Duties and ResponsibilitiesProvide Technical and business insight for complex medical device programs with responsibilities for large elements of product development, design transfer and sustaining efforts.
Establish and implement a robust framework centered on process improvement methodologies, tools, and cultural change.
Lead initiatives to optimize internal systematic processes and key platform metrics.
Facilitate kaizen workshops to expose inefficiencies and transform fragmented processes into cohesive, efficient systems.
Proactively align team members and management on project goals, scope, and issue resolution, ensuring clear communication with stakeholders.
Champion a high-performance culture focused on continuous improvement, innovation, learning, and quality.
Apply Technical and Eye For Business: Quickly adapt to new products, technologies, infrastructures and change management.
Develops and drives strategies for continuous improvement, including cross-functional deployment, training programs in Lean and efficiency tools, and implementing KPIs to identify and enhance performance areas.
Develops and maintains Value Stream Map, to ensure optimal process flow and find opportunities for improvement.
Ensures that the changes are implemented: On-time, within budget, with desired results, minimizing Acts as a change agent, effectively communicates to all levels of the organization to get agreement and institutionalizes CI practices.
Develops and implements Root Cause Investigation program. Puts process in place to conduct root cause investigation and After Action Reviews for critical issues.
Provides an open environment and promotes teamwork. Acts as a catalyst to remove organizational barriers. Help cross-functional teams develop clear Roles and Responsibility through RACI tools to enable collaboration and accountability.
Assist with special projects as requested and perform additional duties as required.
Knowledge and Skills:Exceptional communications skills. Ability to communicate clearly and concisely to all levels of the organization, spanning cross-functional teams to business leadership.
Proficient in cross functional/cross-sites/external strategic partner team leadership delivering critical business goals within a phase-gate based product development process.
Proficient in the development and deployment of program management tools and techniques including methods for tracking progress, risk management and delivery of major landmarks.
Set clear objectives and measurements. Skilled at facilitating team dynamics. Champions development in others. Creates strong morale and spirit on teams. Share wins and successes and fosters constructive challenge. Thrive in achieving success through others.
Excellent influencing skills with the ability to achieve ambitious goals through others without direct authority across different functions, external partners, geographies, and cultures. Drive for accountability within self and others.
Ability to take disparate data points and make sound business decisions and bring clarity to ambiguous situations.
Time management, self-starter, continuous learning, drives for order yet flexible and nimble.
Relentless advocacy for the customer with a focus on meeting or exceeding customer requirements.
Required Qualifications:Bachelor’s degree in Science, Technology or Marketing required. Master's degree or PhD preferred.
Minimum 10 years experience with change management, failure investigations, CAPAs and QMS.
Minimum 4 years experience in medical device industries required, including experience in FDA or other regulated environments.
Exceptional analytical, critical thinking and problem-solving skills coupled to strong business and strategic.
Highly effective interpersonal skills on a cross-cultural level with excellent oral, presentation, and written communication skills, including engagement with Executive level management.
Exceptional leadership qualities in consistently delivering results.
Certified Lean Six Sigma Black Belt.
Preferred Qualifications:Change Management certified professional – Prosci - ADKAR, Kotter, etc.
Strong technical background.
R&D experience is a plus.
Primary Work LocationUSA CA - San Diego TC Bldg C&DAdditional LocationsWork ShiftAt BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.Salary Range Information$151,400.00 - $249,800.00 USD Annual
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Responsible for identifying and executing against performance improvement opportunities, supporting successful implementations within the enterprise, and building people capabilities within BD, using contemporary performance improvement tools. This includes using Six Sigma methodologies and driving reductions in Cost of Poor Quality.Job Description
We are
the makers of possible .BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a
maker of possible
with us.As the Senior Manager of Continuous Improvement, you will play a pivotal leadership role in supporting our most critical CAPA (corrective and preventative actions) projects by optimizing end-to-end program management, business processes and preventative problem solving. Specifically, this role will use standard methodology in cross functional teams with external partnership with our leadership team to drive quality excellence. Key areas of focus will be the utilization of LSS and CI methodologies to drive summative and true root cause analysis.Duties and ResponsibilitiesProvide Technical and business insight for complex medical device programs with responsibilities for large elements of product development, design transfer and sustaining efforts.
Establish and implement a robust framework centered on process improvement methodologies, tools, and cultural change.
Lead initiatives to optimize internal systematic processes and key platform metrics.
Facilitate kaizen workshops to expose inefficiencies and transform fragmented processes into cohesive, efficient systems.
Proactively align team members and management on project goals, scope, and issue resolution, ensuring clear communication with stakeholders.
Champion a high-performance culture focused on continuous improvement, innovation, learning, and quality.
Apply Technical and Eye For Business: Quickly adapt to new products, technologies, infrastructures and change management.
Develops and drives strategies for continuous improvement, including cross-functional deployment, training programs in Lean and efficiency tools, and implementing KPIs to identify and enhance performance areas.
Develops and maintains Value Stream Map, to ensure optimal process flow and find opportunities for improvement.
Ensures that the changes are implemented: On-time, within budget, with desired results, minimizing Acts as a change agent, effectively communicates to all levels of the organization to get agreement and institutionalizes CI practices.
Develops and implements Root Cause Investigation program. Puts process in place to conduct root cause investigation and After Action Reviews for critical issues.
Provides an open environment and promotes teamwork. Acts as a catalyst to remove organizational barriers. Help cross-functional teams develop clear Roles and Responsibility through RACI tools to enable collaboration and accountability.
Assist with special projects as requested and perform additional duties as required.
Knowledge and Skills:Exceptional communications skills. Ability to communicate clearly and concisely to all levels of the organization, spanning cross-functional teams to business leadership.
Proficient in cross functional/cross-sites/external strategic partner team leadership delivering critical business goals within a phase-gate based product development process.
Proficient in the development and deployment of program management tools and techniques including methods for tracking progress, risk management and delivery of major landmarks.
Set clear objectives and measurements. Skilled at facilitating team dynamics. Champions development in others. Creates strong morale and spirit on teams. Share wins and successes and fosters constructive challenge. Thrive in achieving success through others.
Excellent influencing skills with the ability to achieve ambitious goals through others without direct authority across different functions, external partners, geographies, and cultures. Drive for accountability within self and others.
Ability to take disparate data points and make sound business decisions and bring clarity to ambiguous situations.
Time management, self-starter, continuous learning, drives for order yet flexible and nimble.
Relentless advocacy for the customer with a focus on meeting or exceeding customer requirements.
Required Qualifications:Bachelor’s degree in Science, Technology or Marketing required. Master's degree or PhD preferred.
Minimum 10 years experience with change management, failure investigations, CAPAs and QMS.
Minimum 4 years experience in medical device industries required, including experience in FDA or other regulated environments.
Exceptional analytical, critical thinking and problem-solving skills coupled to strong business and strategic.
Highly effective interpersonal skills on a cross-cultural level with excellent oral, presentation, and written communication skills, including engagement with Executive level management.
Exceptional leadership qualities in consistently delivering results.
Certified Lean Six Sigma Black Belt.
Preferred Qualifications:Change Management certified professional – Prosci - ADKAR, Kotter, etc.
Strong technical background.
R&D experience is a plus.
Primary Work LocationUSA CA - San Diego TC Bldg C&DAdditional LocationsWork ShiftAt BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.Salary Range Information$151,400.00 - $249,800.00 USD Annual
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