Tbwa Chiat/Day Inc
Global Head of Revenue Operations
Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199
About Us:
We're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.Notion is an in-person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).About The Role:
As the Head of Revenue Operations, you will report directly to the Chief Revenue Officer (CRO). In this role, you will be responsible for leading our Revenue Operations (Customer Success, Sales, Support, Marketing, and GTM Enablement) team. You will work closely with the CRO’s direct reports (GTM Leadership Team) and cross-functional partners (including Business Technology, Data, Deal Desk, EPD, & Strategic Finance) to help grow & scale the GTM organization. We are looking for an individual who is ready to roll up their sleeves, build on our foundation, and help us scale as our business enters its next stage.What You'll Achieve:
You will build a world-class Revenue Operations organization.You will build, optimize, and analyze the internal infrastructure for revenue generation.You will surface key analysis and insights to the CRO, GTM Leadership Team, and cross-functional leaders on the status of the GTM business.You will develop operational excellence and strong stakeholder management by streamlining the team’s process for intaking & prioritizing requests, iterating on its roadmapping & planning process, and creating visibility on projects & initiatives.You will be the point of contact in GTM for its technology stack - this includes partnering with BizTech & Data on all technology milestones for GTM tools (ex: evaluation, preparation, rollout, enablement, and prioritizing new requests) as well as identify areas of optimization.You will partner closely with GTM leadership on the enablement strategy for our GTM team, this includes how we onboard sellers as well as partner with Marketing on enablement for product updates & releases.You will own the weekly sales forecast of the GTM business as well as partner closely with Finance on the GTM planning processes (ex: fiscal half, fiscal year, and long range).Skills You'll Need to Bring:
10+ years of Revenue Operations experience and 5+ years of management experience.Experience working across a GTM organization, which includes scaling RevOps teams.Ability to influence and collaborate with stakeholders across GTM as well as Business Technology, Data, Deal Desk, EPD, and Strategic Finance.Team player who is able to operate at an executive level and also roll up their sleeves and work with their team/stakeholders on day-to-day operations.Strong self-starter who operates proactively, with high attention to detail, and strong communication skills.Nice to Haves:
Experience at a high-growth SaaS company.Experience working in a Finance or Business Technology function.Experience working in collaboration software or developer tooling.We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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We're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.Notion is an in-person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).About The Role:
As the Head of Revenue Operations, you will report directly to the Chief Revenue Officer (CRO). In this role, you will be responsible for leading our Revenue Operations (Customer Success, Sales, Support, Marketing, and GTM Enablement) team. You will work closely with the CRO’s direct reports (GTM Leadership Team) and cross-functional partners (including Business Technology, Data, Deal Desk, EPD, & Strategic Finance) to help grow & scale the GTM organization. We are looking for an individual who is ready to roll up their sleeves, build on our foundation, and help us scale as our business enters its next stage.What You'll Achieve:
You will build a world-class Revenue Operations organization.You will build, optimize, and analyze the internal infrastructure for revenue generation.You will surface key analysis and insights to the CRO, GTM Leadership Team, and cross-functional leaders on the status of the GTM business.You will develop operational excellence and strong stakeholder management by streamlining the team’s process for intaking & prioritizing requests, iterating on its roadmapping & planning process, and creating visibility on projects & initiatives.You will be the point of contact in GTM for its technology stack - this includes partnering with BizTech & Data on all technology milestones for GTM tools (ex: evaluation, preparation, rollout, enablement, and prioritizing new requests) as well as identify areas of optimization.You will partner closely with GTM leadership on the enablement strategy for our GTM team, this includes how we onboard sellers as well as partner with Marketing on enablement for product updates & releases.You will own the weekly sales forecast of the GTM business as well as partner closely with Finance on the GTM planning processes (ex: fiscal half, fiscal year, and long range).Skills You'll Need to Bring:
10+ years of Revenue Operations experience and 5+ years of management experience.Experience working across a GTM organization, which includes scaling RevOps teams.Ability to influence and collaborate with stakeholders across GTM as well as Business Technology, Data, Deal Desk, EPD, and Strategic Finance.Team player who is able to operate at an executive level and also roll up their sleeves and work with their team/stakeholders on day-to-day operations.Strong self-starter who operates proactively, with high attention to detail, and strong communication skills.Nice to Haves:
Experience at a high-growth SaaS company.Experience working in a Finance or Business Technology function.Experience working in collaboration software or developer tooling.We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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