Low-Barrier Triage Behavioral Health Clinician

DescriptionUnder the supervision of the Manager of Integrated Behavioral Health Services, the Low-Barrier Triage BH Clinician provides direct, low-threshold BH services to clients of Fenway Health’s clinical sites and public health programs. The Low-Barrier Triage BH Clinician provides walk-in clinic coverage, low-threshold counseling sessions, and triage appointments to clients for whom either traditional individual and group therapy is not beneficial or well tolerated, and timely access to triage appointments to those looking for traditional outpatient therapy services. Walk-in coverage is also provided to meet the needs of clients accessing public health programs for HIV/HCV/STD testing (such as clients testing positive who would benefit from talking to a mental health professional) and those for whom mental health or substance use issues contribute to high-risk behavior. This position also contributes to Fenway Health’s quality and Accountable Care Organization performance initiatives.Representative Duties:Provides direct services to clientsProvides clients with easily accessible and low-threshold BH services, assisting clients with accessing behavioral health services on a scheduled, walk-in, triage, and as-needed basisProvides clients with intake or triage evaluations, short and longer term therapy, using established therapeutic processesProvides group therapy and crisis intervention, using established therapeutic processes, as necessary to demandWorks with and supports clients in employing a range of risk reduction and behavior change strategies.Develops/maintains collaboration with a wide-range of behavioral health and substance use resources and treatment options within the Greater Boston area to refer and link clients (including third party reimbursable and longer term, traditional BH treatment, as applicable). Provides linkage to culturally competent resources and treatment for those who are experiencing homelessness, active substance users, recent immigrants, people of color, and/or people who identify as part of the LGBTQ communityProvides on-call/crisis coverage as required and according to department standardsAdheres to NASW Code of EthicsOffers daily walk-in clinic hoursResponds to requests from public health program staff for routine and crisis interventions and warm handoffsHandles periods of multiple, simultaneous requests for client careProvides support to paraprofessional staff around interactions with clients, modelling appropriate boundaries and approaches to client carePerforms and completes clinical documentation/administrative tasks accurately and in a timely mannerDocuments each client interactionCompletes treatment plans, treatment plan updates, session notes, assessments, and discharge summaries according to department standards and in accordance with Fenway policyAttends to the requirements for obtaining and tracking insurance authorization for treatment where applicableProvides consultation to, and collaborates with, other care providers that constitute a client’s health care or public health teamParticipates in regularly scheduled supervisionCoordinates data tracking of utilizationMeets Agency Participatory ExpectationParticipates in staff meetings, in-services and continuing education activities of the Fenway Health Behavioral Health DepartmentMaintains expected productivityAdheres to all agency and department policies and proceduresAdheres to the highest principles of patient and client confidentialityAttends and actively participates in department and agency meetings, in-services and trainingsMaintains professional competence necessary to perform job responsibilities; maintain and provide agency with credentials and continuing education activities as requiredPerforms other duties as relatedRequirementsMassachusetts LICSW or other equivalent independent licensureCommitment to reducing barriers to mental health services with such approaches as providing drop in hours, offering clinical support to those who struggle with consistency and using clinical interventions which match a client’s stage of readiness for changeCapacity to work independently and as part of interdisciplinary teamDemonstrated skills set with high quality diagnostic evaluations resulting in efficient clinical summaries presented in written documentation and collaborative case presentationsAbility to maintain up to date case recordsAbility to work harmoniously with diverse groups of individualsExcellent interpersonal skills and ability to be an effective team memberFlexibility, adaptability, and ability to multitaskAbility to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.Preferred Qualifications:LICSWExperience working with clients who have mental health and/or substance use issues and knowledge of and commitment to using a harm reduction, motivational interviewing, trauma informed, strengths-based and client centered approachesStrong understanding of issues that impact men who have sex with men and transgender women who are living with or at risk for HIV and STIsExperience and demonstrated competence working with the following populations: LGBTQ, people of color, immigrants, people living with or at risk for HIV/AIDS and/or medical issues, trauma, substance use, homelessness, and mental illnessWe offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, generous paid time off, commuter benefits, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.

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