Special Service for Groups, Inc.
Peer Case Manager
Special Service for Groups, Inc., Los Angeles, California, United States, 90079
Special Service for Groups, IncJob Description
Title:
Peer Case Manager
Division:
HOPICS
FLSA:
Non-Exempt/Full Time ( 40 hours )
Supervisor:
Program Manager
Pay Range:
$21.00 - $23.00 per hour
Revised:
07/01/23SummaryUnder the supervision of the Program Manager and Program Supervisor, and as part of a multidisciplinary team, the Incumbent (Peer Case Manager) will perform professional case management services in connection with outreach to, and linkage for homeless consumers, and assist consumers and their significant figures in understanding and developing solutions to problems that lead to and result from homelessness. The Incumbent will also be provided technical guidance, consultation and supervision to enhance their skill in developing case management techniques for helping homeless clients. The Incumbent will comply with all ethical/legal mandates for documentation and reporting.The Incumbent will utilize evidence-based case management methods in assessing clients’ immediate needs, their housing situation and needs, and assistance with the creation of treatment plans to help to ameliorate issues that contribute to their homelessness. The Incumbent must be able to coordinate their daily work responsibility in the field in order to service clients, complete documentation, attend meetings and participate in trainings.
Essential FunctionsConduct immediate needs assessments with consumers to obtain information to complete a comprehensive treatment plan; have working knowledge of how to present within a Multi-Disciplinary Team (MDT); be comfortable working and providing assistance to homeless clients in the field; assist in establishing client treatment plans that correlate with the clinical assessments of therapists, nurses and substance use counselors; assist the consumer to resolve or cope with issues that contribute to mental, emotional, medical and/or substance related problems. The Incumbent will help orient clients to services provided through HOPICS; provide information regarding recovery support, self-help meetings and other opportunities for relapse prevention; assist clients with identifying employment training, gainful employment and/or education opportunities; develop individualized post services care plans to assist clients with a successful transition to recovery and sobriety and independent living; follow-up with clients on a weekly or monthly basis to ensure stability; provide peer support and life skills techniques to the clients; facilitate groups in coordination with other E6 team members; be familiar with and able to document in accordance with the guidelines established for the E6 program.The Incumbent will provide services to homeless consumers by providing case management (including providing solutions to immediate needs, food support, hygiene support, linkages to various resources, etc). The Incumbent must be able to work with homeless consumers, adults with co-occurring substance abuse issues and mental/physical/developmental disabilities; will be able to document effectively in accordance with established standards of care on a daily basis; participate in all required meetings, trainings, collaborations, and multi-disciplinary team meetings within the program; attend other meetings, training sessions, seminars, as needed to effectively perform duties affiliated with this position; coordinate program activities to meet contractual agreements, laws, regulations and funding directly with the Program Manager; participate in weekly supervision (individual and group); conduct all interventions and treatments in the field.The Incumbent will maintain appropriate boundaries, adhere to SSG’s Code of Ethics and HOPICS’ Core Values; represent the Agency and Division in a professional manner at meetings and community events; maintain regular attendance, maintain files/records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes.
Minimum Qualifications - Knowledge, Skills and Abilities RequiredHigh school diploma and/or Registered Alcohol and Drug Abuse Counselor; must have lived experience with homelessness, and experience working with the homeless; ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds; ability to communicate effectively both written and orally with collaborative entities; neat and professional appearance; attention to detail and punctuality required; working knowledge of Microsoft Word, Excel, and Internet; experience working with homeless persons with co-occurring issues; must be able to report all legal issues that surface; professional experience working within a multidisciplinary team; able to coordinate the submission of client documentation if unable to work; if in recovery, a minimum of three (3) years of being drug and alcohol free is required.Verification of Employment Eligibility and passing a Background Clearance is required. TB test required (not more than three (3) months prior to or seven (7) days after Date of Hire, and renewed annually thereafter), CPR and First Aid Certification required within 30 days of employment with company, and valid California ID required.
Environmental Conditions (Working Conditions)This position is responsible to work in any and all environments, including homeless encampments, in all areas of Service Planning Area 6. This position will require extensive interaction with homeless individuals, individuals with severe physical and mental disabilities, and the possibility of individuals with infectious diseases. There may be exposure to aggressive/hostile clients. The Incumbent must be ready to deal with traumas which may trigger personal trauma; must work in conjunction with other collaborative staff members; communicate with many sources including courts, Department of Children and Family Services, LAHSA, Law Enforcement and other community agencies. Local automobile travel will be required.
Physical RequirementsThe Incumbent typically spends time sitting, standing, typing, thinking, writing, walking, carrying (max. 25 lbs), listening, speaking.
Mental RequirementsThe Incumbent must be able to perform effectively under unpredictable situations, crises, constant distractions, interruptions, and uncontrollable changes in priorities/work schedules; must be able to process information, think and conceptualize, and effectively deal with personal trauma that may be triggered.
Special Service for Groups is an Equal Opportunity/Affirmative Action Employer#J-18808-Ljbffr
Title:
Peer Case Manager
Division:
HOPICS
FLSA:
Non-Exempt/Full Time ( 40 hours )
Supervisor:
Program Manager
Pay Range:
$21.00 - $23.00 per hour
Revised:
07/01/23SummaryUnder the supervision of the Program Manager and Program Supervisor, and as part of a multidisciplinary team, the Incumbent (Peer Case Manager) will perform professional case management services in connection with outreach to, and linkage for homeless consumers, and assist consumers and their significant figures in understanding and developing solutions to problems that lead to and result from homelessness. The Incumbent will also be provided technical guidance, consultation and supervision to enhance their skill in developing case management techniques for helping homeless clients. The Incumbent will comply with all ethical/legal mandates for documentation and reporting.The Incumbent will utilize evidence-based case management methods in assessing clients’ immediate needs, their housing situation and needs, and assistance with the creation of treatment plans to help to ameliorate issues that contribute to their homelessness. The Incumbent must be able to coordinate their daily work responsibility in the field in order to service clients, complete documentation, attend meetings and participate in trainings.
Essential FunctionsConduct immediate needs assessments with consumers to obtain information to complete a comprehensive treatment plan; have working knowledge of how to present within a Multi-Disciplinary Team (MDT); be comfortable working and providing assistance to homeless clients in the field; assist in establishing client treatment plans that correlate with the clinical assessments of therapists, nurses and substance use counselors; assist the consumer to resolve or cope with issues that contribute to mental, emotional, medical and/or substance related problems. The Incumbent will help orient clients to services provided through HOPICS; provide information regarding recovery support, self-help meetings and other opportunities for relapse prevention; assist clients with identifying employment training, gainful employment and/or education opportunities; develop individualized post services care plans to assist clients with a successful transition to recovery and sobriety and independent living; follow-up with clients on a weekly or monthly basis to ensure stability; provide peer support and life skills techniques to the clients; facilitate groups in coordination with other E6 team members; be familiar with and able to document in accordance with the guidelines established for the E6 program.The Incumbent will provide services to homeless consumers by providing case management (including providing solutions to immediate needs, food support, hygiene support, linkages to various resources, etc). The Incumbent must be able to work with homeless consumers, adults with co-occurring substance abuse issues and mental/physical/developmental disabilities; will be able to document effectively in accordance with established standards of care on a daily basis; participate in all required meetings, trainings, collaborations, and multi-disciplinary team meetings within the program; attend other meetings, training sessions, seminars, as needed to effectively perform duties affiliated with this position; coordinate program activities to meet contractual agreements, laws, regulations and funding directly with the Program Manager; participate in weekly supervision (individual and group); conduct all interventions and treatments in the field.The Incumbent will maintain appropriate boundaries, adhere to SSG’s Code of Ethics and HOPICS’ Core Values; represent the Agency and Division in a professional manner at meetings and community events; maintain regular attendance, maintain files/records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes.
Minimum Qualifications - Knowledge, Skills and Abilities RequiredHigh school diploma and/or Registered Alcohol and Drug Abuse Counselor; must have lived experience with homelessness, and experience working with the homeless; ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds; ability to communicate effectively both written and orally with collaborative entities; neat and professional appearance; attention to detail and punctuality required; working knowledge of Microsoft Word, Excel, and Internet; experience working with homeless persons with co-occurring issues; must be able to report all legal issues that surface; professional experience working within a multidisciplinary team; able to coordinate the submission of client documentation if unable to work; if in recovery, a minimum of three (3) years of being drug and alcohol free is required.Verification of Employment Eligibility and passing a Background Clearance is required. TB test required (not more than three (3) months prior to or seven (7) days after Date of Hire, and renewed annually thereafter), CPR and First Aid Certification required within 30 days of employment with company, and valid California ID required.
Environmental Conditions (Working Conditions)This position is responsible to work in any and all environments, including homeless encampments, in all areas of Service Planning Area 6. This position will require extensive interaction with homeless individuals, individuals with severe physical and mental disabilities, and the possibility of individuals with infectious diseases. There may be exposure to aggressive/hostile clients. The Incumbent must be ready to deal with traumas which may trigger personal trauma; must work in conjunction with other collaborative staff members; communicate with many sources including courts, Department of Children and Family Services, LAHSA, Law Enforcement and other community agencies. Local automobile travel will be required.
Physical RequirementsThe Incumbent typically spends time sitting, standing, typing, thinking, writing, walking, carrying (max. 25 lbs), listening, speaking.
Mental RequirementsThe Incumbent must be able to perform effectively under unpredictable situations, crises, constant distractions, interruptions, and uncontrollable changes in priorities/work schedules; must be able to process information, think and conceptualize, and effectively deal with personal trauma that may be triggered.
Special Service for Groups is an Equal Opportunity/Affirmative Action Employer#J-18808-Ljbffr