Director, Casualty Claims

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will oversee and direct multiple teams of casualty claims Managers and Executive Claims Specialists with responsibility for the resolution of claims within the Casualty Claims Division. This position will report to the Senior Director, Casualty Claims and be responsible for conveying the organization's objectives and priorities to staff and measure progress towards stated goals.

Job Description

• Responsible for the all facets of the division's performance
• Develop and execute strategies focused on improving claim quality and delivering superior customer service
• Analyze and provide appropriate direction on coverage, strategic direction and resolution of complex high exposure claims
• Review and approve reserves, Large Loss Reports and settlements in excess of Managers' and Executive Claims Specialists' authority
• Make recommendations concerning reserve changes to senior management
• Recognize significant potential exposure on claims and prepare appropriate alerts to Executive Management and internal business partners
• Ensure that team adheres to Fair Claims Practices regulations
• Ensure team members adhere to Claims Department compliance standards
• Assess and evaluate performance of individual Managers, Specialists, and teams, and provide feedback
• Identify training needs and develop strategies for addressing those needs
• Prepare and distribute reports by collecting and summarizing information
• Assist in preparation of budgets, evaluation of expenses and assessing resource needs
• Foster and encourage strong relationships with internal stakeholders (UW, PL, Actuarial)
• Promote and enhance strong relationships with customers and channel partners
• Participate in special projects as requested
• Travel to other claim offices and conferences as required

Job Requirements

• Superior claims technical skills and a strong understanding of product lines being supported
• Coverage expertise with respect to primary, excess and umbrella policy forms
• Ability to manage teams of seasoned Managers and Specialists responsible for handling a variety of claims on both primary and excess policies
• Excellent written and oral communication skills
• Strong analytical and problem solving skills
• Strong organization and time management skills
• Ability to deliver outstanding customer service
• Bachelor's degree
• JD or advanced degree a plus

Certification

• CPCU, state bar admission or successful achievement of other industry designations

Work Experience

• Experience handling casualty claims (including primary and excess bodily injury, advertising injury & property damage liability matters)
• Minimum of 12 years of claims handling/legal and management experience or equivalent combination of education and experience

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Director, Casualty Claims is $127,600 - $204,120 with 45% bonus potential.

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Director, Casualty Claims is $127,600 - $204,120 with 45% bonus potential.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [redacted].

No agencies please.