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Markel Corporation

Director, Casualty Claims

Markel Corporation, Richmond, Virginia, United States, 23214


What part will you play?

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Job Description

Responsible for the all facets of the division’s performance

Develop and execute strategies focused on improving claim quality and delivering superior customer service

Analyze and provide appropriate direction on coverage, strategic direction and resolution of complex high exposure claims

Review and approve reserves, Large Loss Reports and settlements in excess of Managers’ and Executive Claims Specialists’ authority

Make recommendations concerning reserve changes to senior management

Recognize significant potential exposure on claims and prepare appropriate alerts to Executive Management and internal business partners

Ensure that team adheres to Fair Claims Practices regulations

Ensure team members adhere to Claims Department compliance standards

Assess and evaluate performance of individual Managers, Specialists, and teams, and provide feedback

Identify training needs and develop strategies for addressing those needs

Prepare and distribute reports by collecting and summarizing information

Assist in preparation of budgets, evaluation of expenses and assessing resource needs

Foster and encourage strong relationships with internal stakeholders (UW, PL, Actuarial)

Promote and enhance strong relationships with customers and channel partners

Participate in special projects as requested

Travel to other claim offices and conferences as required

Job Requirements

Superior claims technical skills and a strong understanding of product lines being supported

Coverage expertise with respect to primary, excess and umbrella policy forms

Ability to manage teams of seasoned Managers and Specialists responsible for handling a variety of claims on both primary and excess policies

Excellent written and oral communication skills

Strong analytical and problem solving skills

Strong organization and time management skills

Ability to deliver outstanding customer service

Bachelor’s degree

JD or advanced degree a plus

Certification

CPCU, state bar admission or successful achievement of other industry designations

Work Experience

Experience handling casualty claims (including primary and excess bodily injury, advertising injury & property damage liability matters)

Minimum of 12 years of claims handling/legal and management experience or equivalent combination of education and experience

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay InformationThe base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Director, Casualty Claims is $127,600 - $204,120 with 45% bonus potential.

Who we are:Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

What’s in it for you:In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

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