Enterprisewide Program Analyst (Salesforce Service) *Hybrid Schedule (Remote/Ons

Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.If you want to be part of this important mission, we want to hear from you.This individual being hired will be a member of Varian Business Transformation Office Team. The primary function of the position is to provide techno-functional leadership for delivering on Enterprise scale business transformation projects, including strategic and transformational initiatives for Varian's Service organizations.The ideal candidate will be a strong Salesforce System Analyst with a good understanding of the Salesforce development platform. The primary responsibilities will be to capture, document, and verify the business requirements from the business leads, project stakeholders and be able to design & build applications based on the business requirements on the Salesforce Platform. This person will play a pivotal role in supporting Varian's Service organization by providing Salesforce service and Field Service Lightning expertise and guidance.Primary Responsibilities:Communicate/Collaborate with other team members on implementing solutions that require knowledge of Apex Language, Classes, Workflow, Triggers/Controllers, Lightning Web Components and Visual Force Pages.Manage small to medium size projects by using either the waterfall methodology or agile scrum methodology.Work closely with business support team and internal VIT teams to understand and analyze business processes.Support the design, build, testing and deployment of applications built on Salesforce platform.Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and coordinating actual software testing.Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements.Keep application users informed about system functionality and enhancements.Job Requirements:3-5 years of strong technical knowledge of Salesforce Service Cloud applications.Bachelor's degree in Engineering or Computer Science.Salesforce Administrator certification and Developer certification are required.Salesforce Service Cloud certification preferred.Salesforce Service experience and Field Service Lightning (FSL) is preferred.Hands-on expertise with developing complex web applications on Salesforce platform leveraging Apex, LWC, SOQL & Visualforce technologies.Ability to integrate Salesforce Platform with other third-party systems leveraging Dell Boomi/Snap Logic middleware.Experience working with cross-functional teams across all levels within the organization.Understanding of Service operations, including Call Center, Dispatching, Field Service, Spare Parts Management, Installation and Training & Education, enforcing best practices.Working knowledge of project management methodologies; good understanding of Agile project management methodology as well as Waterfall project management methodology.Plus: Exposure to SAP ERP application, especially in the SAP's Service Management area.Proficient in custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting, Sandbox-to-Production processes.Strong knowledge of data structures, data modeling and database schemas, including basic knowledge of SQL.The person must have experience of maintaining an FDA validated environment.Experience or exposure to the healthcare domain preferred.Experience with agile methodologies and scrum practices.Experience communicating and collaborating with business and IT stakeholders, defining business requirements, and creating detailed system/functional design documents.Ability to effectively communicate and resolve technical issues.Excellent interpersonal and communication skills and analytical skills.Fighting cancer calls for big ideas.We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.TogetherWeFightThe base pay range for this position is Min $108,500 - Max $195,100. The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.

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