Saginaw Area Consortium
Technical Support Specialist
Saginaw Area Consortium, Saginaw, Michigan, United States, 48607
Position Type:Support Staff/Technical Support Specialist
Date Posted:8/20/2024
Location:Saginaw ISD Administration Offices
Closing Date:Opened until filled.
District:Saginaw Intermediate School District - website
RESPONSIBLE TO:
Director of Technology.
TERMS OF EMPLOYMENT:
USW-Technician Group.One (1) Full-time position, 260 days.Rate of pay is $21.21 per hour.
GENERAL SUMMARY OF THE POSITION:Reporting to the Director of Technology, the Technical Support Specialist will provide support and maintenance of personal computer systems and peripherals for Saginaw ISD and partnering locations.
ESSENTIAL JOB RESPONSIBILITIES:
Will assist in hardware and software maintenance of computer systems and peripherals including printers, scanners, document cameras, projectors, sound systems, interactive devices, PCs (desktops and laptops), Chrome OS-based devices, tablets (iOS and Android), and telephony devices.Will assist in device and user management systems, computer image development and deployment, and management of desktop security software.Will be required to travel, on a regular basis, to all Saginaw ISD and partnering locations in the contracted service area.Will be required to maintain a daily log of activities in a help desk database.Will support and enhance a collaborative team environment.Meets and greets customers in a positive, helpful manner.Performs other related duties and assumes related responsibilities as assigned by department coordinators and supervisors.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :
High school diploma or GED with 60 hours of college courses in the area of technology or equivalent required.Associates Degree in computer science, computer information systems or related field preferred.Must have a minimum of three (3) years of experience installing and maintaining networked computer systems.Experience working in Windows 7/10, Google Chrome OS, and Apple iPadOS platforms required.Experience working with K-12 educational institutions preferred, but not required.Demonstrated ability to communicate and work effectively with diverse groups and individuals with all levels of technology skills.Ability to work in a team-based system that utilizes work-teams for collaborative decision-making.Excellent oral and written communication skills.Ability to organize, prioritize and work independently.Ability to maintain confidentiality of information.Ability to lift as necessary.All applicants who are conditionally considered for employment will, as a final step in the employment process, be required to submit to a drug screen test.
APPLICATION PROCEDURE:
Applicants must complete and submit an online Saginaw Intermediate School District application at application https://www.applitrack.com/sisdcc/onlineapp/JobPostings/view.asp?FromAdmin=true&AppliTrackJobId=4090.Click on the "Apply" link next to the Job ID number. In addition to the online application, applicants may submit electronically a cover letter and resume.
Date Posted:8/20/2024
Location:Saginaw ISD Administration Offices
Closing Date:Opened until filled.
District:Saginaw Intermediate School District - website
RESPONSIBLE TO:
Director of Technology.
TERMS OF EMPLOYMENT:
USW-Technician Group.One (1) Full-time position, 260 days.Rate of pay is $21.21 per hour.
GENERAL SUMMARY OF THE POSITION:Reporting to the Director of Technology, the Technical Support Specialist will provide support and maintenance of personal computer systems and peripherals for Saginaw ISD and partnering locations.
ESSENTIAL JOB RESPONSIBILITIES:
Will assist in hardware and software maintenance of computer systems and peripherals including printers, scanners, document cameras, projectors, sound systems, interactive devices, PCs (desktops and laptops), Chrome OS-based devices, tablets (iOS and Android), and telephony devices.Will assist in device and user management systems, computer image development and deployment, and management of desktop security software.Will be required to travel, on a regular basis, to all Saginaw ISD and partnering locations in the contracted service area.Will be required to maintain a daily log of activities in a help desk database.Will support and enhance a collaborative team environment.Meets and greets customers in a positive, helpful manner.Performs other related duties and assumes related responsibilities as assigned by department coordinators and supervisors.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :
High school diploma or GED with 60 hours of college courses in the area of technology or equivalent required.Associates Degree in computer science, computer information systems or related field preferred.Must have a minimum of three (3) years of experience installing and maintaining networked computer systems.Experience working in Windows 7/10, Google Chrome OS, and Apple iPadOS platforms required.Experience working with K-12 educational institutions preferred, but not required.Demonstrated ability to communicate and work effectively with diverse groups and individuals with all levels of technology skills.Ability to work in a team-based system that utilizes work-teams for collaborative decision-making.Excellent oral and written communication skills.Ability to organize, prioritize and work independently.Ability to maintain confidentiality of information.Ability to lift as necessary.All applicants who are conditionally considered for employment will, as a final step in the employment process, be required to submit to a drug screen test.
APPLICATION PROCEDURE:
Applicants must complete and submit an online Saginaw Intermediate School District application at application https://www.applitrack.com/sisdcc/onlineapp/JobPostings/view.asp?FromAdmin=true&AppliTrackJobId=4090.Click on the "Apply" link next to the Job ID number. In addition to the online application, applicants may submit electronically a cover letter and resume.