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AAA - American Automobile Association

Insurance Service Representative

AAA - American Automobile Association, Los Angeles, California, United States, 90079


Insurance Service Representative

The Auto Club is seeking a goal-oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices.Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role, you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.Training:Our comprehensive and employee-centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.Responsibilities Include:Maintenance and servicing of insurance policiesVerifying new business applicationsProcessing insurance and membership paymentsUpdating electronic member informationMaintaining filing systems and typingQualifications:High school diploma or equivalent required.Experience working in a sales environment strongly preferred.Must be proficient in using Microsoft Office software products.A successful candidate will have excellent communication and interpersonal skills, superior organizational skills, and a commitment to maintaining superior customer relationships.The starting pay range for this position is $20.92 – $23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.Remarkable benefits:• Health coverage for medical, dental, vision• 401(K) saving plan with company match AND Pension• Tuition assistance• PTO for community volunteer programs• Wellness program• Employee discounts (membership, insurance, travel, entertainment, services, and more!)AAA is an Equal Opportunity Employer.The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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