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Harvard Square Business Association

Residential Counselor – Float

Harvard Square Business Association, Boston, Massachusetts, us, 02298


The Residential Counselor – Float will be responsible for engaging participants and managing the milieu in one of Bridge’s residential continuum of programs, which includes the Welcome Center (WC), Emergency Residence (ER), or Transitional Living Programs (TLP and SPH). Responsibilities will include planning and conducting a broad range of recreational and daily life activities to engage residents and maintain a safe, welcoming, and therapeutic community. The Residential Counselor, (float position) will be responsible for working a rotating schedule that will include both the first shift (8am – 4pm) and second shift (2pm – 10pm). Shift assignments will change each month depending on where coverage is needed. Bridge is committed to building a diverse workplace and strongly encourages people of color and other ethnic backgrounds to apply!Essential Job Functions:Document all activities with Residents in ETO.Monitor and ensure the safety of residents, implementing crisis intervention, as necessary. Includes but not limited to use of deescalating modes of communication/interaction to ensure resident safety, stability, mental status, and physical health.Create a welcome environment for residents (monitoring music/TV volume, lights, etc.) that is trauma informed and sensitive to the diverse groups of residents at Bridge.Answer the door, greet residents/visitors to the program, and answer the program phone.Monitor resident cooking and teach and model life skills related to using kitchen appliances.Ensure that all activities, services, and programs at Bridge or organized by Bridge programs are conducted in a manner that is sensitive to and respectful of the cultural/ethnic diversity of all Bridge clients.Administrative Management:Attend and participate in all required program meetings including weekly supervision with Residential Coordinator and all staff meetings.Daily facilities management, including but not limited to getting meals set up and breakdown, setting up bedrooms, etc.Assist residents in maintaining household standards of cleanliness.Maintain program statistics and client records.Daily task management: including but not limited to checking and responding to emails, performing daily tasks list, sending out daily sign out email, 9pm curfew check, and documenting resident log.Other duties as assigned.Qualifications:Bachelor’s Degree in Human Services, Social Work, or any related degree, strongly preferred.1-2 years of experience working with youth ages 18-24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling. Can also include supervised internship experience.Comfort and confidence working in a fast-paced, dynamic work environment.Enthusiastic about working with homeless transitional youth population.Ability to identify and execute effective problem-solving strategies. Must possess sound crisis intervention and conflict resolution skills.Compensation & Benefits:$25.00/hourThe benefits of working at Bridge include:Bridge offers a robust benefits package which includes coverage through BCBS for medical, pharmacy and dental. Vision through EyeMed. And a 401K with 3% matching after a year of employment, flexible spending accounts, life insurance, 13 holidays, sick and vacation time as well as a birthday benefit!

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