Agate Housing
Prevention Case Manager
Agate Housing, Minneapolis, Minnesota, United States, 55400
CAREER OPPORTUNITY
Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.
Agate Housing and Services values are:
Integrity:
Consistently doing the right thing even if it isn't the popular thing.
Equity
: Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.
Humanity
: Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.
Creativity
: Responding to the needs of the community with innovative and unique solutions.
Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match.
POSITION DESCRIPTION & OVERVIEW
Title
: Prevention Case Manager
Reports To
: Early Intervention Program Manager
Schedule
: Mon-Fri, Daytime Flexible
Compensation
: $21.42-$22.92/Hour
Job Classification
: Hourly, Non-exempt, 40 Hours/Week
Union Representation
: This position is represented by the AFSCME Local 999
The Housing Programs Department serves households who are experiencing or at risk of homelessness in Hennepin County. Our programs include Prevention, Coordinated Entry Assessments, Fast Track, Rapid Rehousing, and Long-term Supportive Housing for households with children and adults without children. By offering programs of various intensity and length, we hope to be able to provide the level of service each household needs to be successful. The goal in all of our housing programs is to end homelessness by assisting households in stabilizing their housing and achieving self-sufficiency.
The Prevention Case Manager is primarily responsible for assisting families and singles who are at imminent risk of losing their housing and have histories of homelessness. The Prevention Case Manager will assess each household's strengths and needs, assist the household in gathering appropriate documentation to submit an application to RentHelp. The Prevention Case Manager will monitor spending and services to ensure that program requirements are fulfilled and the program meets its budgetary expectations.
PRIMARY DUTIES AND EXPECTATIONS
Assist participants with stabilizing their housing (i.e., intake, assessment).
Maintain regular contact with landlords, negotiate payment arrangements, and mediate landlord-tenant issues.
Provide financial assistance for families in compliance with program requirements and budget.
Assist with program reporting, ensuring that program is on track to meet contractual goals.
Coordinate with Early Intervention Program Manager and Director of Housing Programs to ensure compliance with funding expectations.
Establish and maintain active working relationships with community partners and other providers.
Connect families to mainstream resources that will continue after the termination of our services.
Educate clients about tenant responsibilities and rights, financial management, and affordable housing opportunities.
Complete accurate case notes, data collection, and other documentation for assigned clients in a timely manner.
Attend grantee meetings by funder.
Other duties as assigned.
Position consists of approximately 50% direct client contact, and 50% indirect client-related work (i.e. documentation, communicating with collateral partners, preparing for client meetings, attending trainings and community events).
PHYSICAL REQUIREMENTS FOR THIS POSITION
Sedentary work - Sitting most of the time with occasional walking. Exerting up to 10 pounds of force occasionally.
Must be able to attend occasional home visits and apartment showings with clients, including units that may only be accessible by climbing stairs.
REQUIRED QUALIFICATIONS
Have a valid Driver's License and pass a DHS NetStudy 2.0 background check and a driving record background check.
In addition, successful applicants will embrace the following perspective, skills and abilities:
Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy.
Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community.
Hold the belief that every household can achieve housing stability.
Commitment to harm reduction and housing first philosophies.
Must be able to attend regular home visits.
Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches.
Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers.
Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following:
Personal experience with homelessness;
1-year documented experience working, interning, or volunteering with people experiencing homelessness;
1-year documented experience supporting singles and families as a Case Manager
An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies.
We encourage applicants with lived experience to apply. However, if you have received services from Agate Housing and Services within the last two years this will make you ineligible for employment.
This position requires use of your own personal vehicle for Agency business and will be required to maintain liability insurance coverage of at least $100,000 per person and $300,000 per occurrence. In addition to criminal background studies, applicants must have a valid Driver's License and pass a driving record background check.
PREFERRED QUALIFICATIONS
Two years' experience working with families and/or single adults experiencing homelessness.
Lived experience of homelessness.
Licensed Social Worker.
Fluency in languages used by our clients (Spanish, Amharic, Oromo, Somali, ASL)
HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION
Visit
agatemn.isolvedhire.com
and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your
resume and cover letter . If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position.
Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received.
No phone calls please.
Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency.
Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.
#J-18808-Ljbffr
Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.
Agate Housing and Services values are:
Integrity:
Consistently doing the right thing even if it isn't the popular thing.
Equity
: Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.
Humanity
: Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.
Creativity
: Responding to the needs of the community with innovative and unique solutions.
Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match.
POSITION DESCRIPTION & OVERVIEW
Title
: Prevention Case Manager
Reports To
: Early Intervention Program Manager
Schedule
: Mon-Fri, Daytime Flexible
Compensation
: $21.42-$22.92/Hour
Job Classification
: Hourly, Non-exempt, 40 Hours/Week
Union Representation
: This position is represented by the AFSCME Local 999
The Housing Programs Department serves households who are experiencing or at risk of homelessness in Hennepin County. Our programs include Prevention, Coordinated Entry Assessments, Fast Track, Rapid Rehousing, and Long-term Supportive Housing for households with children and adults without children. By offering programs of various intensity and length, we hope to be able to provide the level of service each household needs to be successful. The goal in all of our housing programs is to end homelessness by assisting households in stabilizing their housing and achieving self-sufficiency.
The Prevention Case Manager is primarily responsible for assisting families and singles who are at imminent risk of losing their housing and have histories of homelessness. The Prevention Case Manager will assess each household's strengths and needs, assist the household in gathering appropriate documentation to submit an application to RentHelp. The Prevention Case Manager will monitor spending and services to ensure that program requirements are fulfilled and the program meets its budgetary expectations.
PRIMARY DUTIES AND EXPECTATIONS
Assist participants with stabilizing their housing (i.e., intake, assessment).
Maintain regular contact with landlords, negotiate payment arrangements, and mediate landlord-tenant issues.
Provide financial assistance for families in compliance with program requirements and budget.
Assist with program reporting, ensuring that program is on track to meet contractual goals.
Coordinate with Early Intervention Program Manager and Director of Housing Programs to ensure compliance with funding expectations.
Establish and maintain active working relationships with community partners and other providers.
Connect families to mainstream resources that will continue after the termination of our services.
Educate clients about tenant responsibilities and rights, financial management, and affordable housing opportunities.
Complete accurate case notes, data collection, and other documentation for assigned clients in a timely manner.
Attend grantee meetings by funder.
Other duties as assigned.
Position consists of approximately 50% direct client contact, and 50% indirect client-related work (i.e. documentation, communicating with collateral partners, preparing for client meetings, attending trainings and community events).
PHYSICAL REQUIREMENTS FOR THIS POSITION
Sedentary work - Sitting most of the time with occasional walking. Exerting up to 10 pounds of force occasionally.
Must be able to attend occasional home visits and apartment showings with clients, including units that may only be accessible by climbing stairs.
REQUIRED QUALIFICATIONS
Have a valid Driver's License and pass a DHS NetStudy 2.0 background check and a driving record background check.
In addition, successful applicants will embrace the following perspective, skills and abilities:
Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy.
Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community.
Hold the belief that every household can achieve housing stability.
Commitment to harm reduction and housing first philosophies.
Must be able to attend regular home visits.
Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches.
Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers.
Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following:
Personal experience with homelessness;
1-year documented experience working, interning, or volunteering with people experiencing homelessness;
1-year documented experience supporting singles and families as a Case Manager
An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies.
We encourage applicants with lived experience to apply. However, if you have received services from Agate Housing and Services within the last two years this will make you ineligible for employment.
This position requires use of your own personal vehicle for Agency business and will be required to maintain liability insurance coverage of at least $100,000 per person and $300,000 per occurrence. In addition to criminal background studies, applicants must have a valid Driver's License and pass a driving record background check.
PREFERRED QUALIFICATIONS
Two years' experience working with families and/or single adults experiencing homelessness.
Lived experience of homelessness.
Licensed Social Worker.
Fluency in languages used by our clients (Spanish, Amharic, Oromo, Somali, ASL)
HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION
Visit
agatemn.isolvedhire.com
and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your
resume and cover letter . If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position.
Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received.
No phone calls please.
Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency.
Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.
#J-18808-Ljbffr