Voala
Clinical Supervisor II Temporary
Voala, Los Angeles, California, United States, 90079
VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org .JOB SUMMARY AND PURPOSEThe Clinical Supervisor II will oversee clinical and casework services performed by the multi-disciplinary case management team. Provides the supervision of registered AMFT/ACSW needed for licensure of subordinate clinicians/case managers, as per BBS rules. Primary clinical advisor to the Program Manager. Reporting to the Program Manager, the Clinical Supervisor II performs the following specific duties:DUTIES AND RESPONSIBILITIESSupervises the designated licensed and/or registered therapists, case workers and other clinical staff
Implements and communicates clinical employee performance standards in accordance with the organization policy and procedures and DMC-ODS Waiver, Title XXII and CARF standardsEnsures that the program approach is trauma-informed and strength-based by monitoring and participating in activities and by maintaining emotional and physical safety of the staff and clients.
Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, supervises and conducts interventions, assists clients to meet the agreed upon goals.Meets regularly with multi-disciplinary case management team to review services provided to clients, ensuring the quality of care and adherence to VOALA procedures and State policy and regulationsEvaluates the quality of services provided compared to clinical best practice guidelines.
Processes, analyzes and reviews critical Incidents involving program participants.Plans and provides training on relevant topics to clinicians, participants and organization staff.
Prepares Incident Reports, in concert with local authorities as needed, performs follow up as needed; facilitates support groups and client participationNetwork and communicate with referral agencies and community resources, as well as family members and natural supports, facilitates clinical admissions as warranted to expedite servicesParticipates and assists with outreach events, meets regularly with funder as required by contractProvides BBS required supervision and reporting of subordinates seeking licensure.Reviews case records for accuracy, consistency, and conformity with laws, regulations and policies and for quality of clinical case management and application of proper clinical case management techniquesCreate and work within a team environment to ensure all Program staff are knowledgeable and familiar with contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality careConducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniquesParticipates in and conducts in-service training programs and staff development activitiesProvide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goalsCo-sign all notes of non-clinical/non licensed employees within the relevant database system or other internal noting systemOther tasks as may be assigned by the Program ManagerQualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION:Master's degree in social work, psychology, or counseling from fully-accredited college or university.Licensed by the state of California as a Licensed Clinical Social Worker, Licensed Marriage & Family Therapist, Psychologist, or Licensed Professional Clinical Counselor. (LCSW, LMFT, or LPCC)EXPERIENCE:Minimum of 2 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversionMinimum of 2 years post-licensure supervision experience (meets BBS criteria for supervision of registered AMFT/ACSW)PREFERRED QUALIFICATIONS:Experienced providing services to those who are recovering or dually-diagnosed,Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local lawThis employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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Implements and communicates clinical employee performance standards in accordance with the organization policy and procedures and DMC-ODS Waiver, Title XXII and CARF standardsEnsures that the program approach is trauma-informed and strength-based by monitoring and participating in activities and by maintaining emotional and physical safety of the staff and clients.
Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, supervises and conducts interventions, assists clients to meet the agreed upon goals.Meets regularly with multi-disciplinary case management team to review services provided to clients, ensuring the quality of care and adherence to VOALA procedures and State policy and regulationsEvaluates the quality of services provided compared to clinical best practice guidelines.
Processes, analyzes and reviews critical Incidents involving program participants.Plans and provides training on relevant topics to clinicians, participants and organization staff.
Prepares Incident Reports, in concert with local authorities as needed, performs follow up as needed; facilitates support groups and client participationNetwork and communicate with referral agencies and community resources, as well as family members and natural supports, facilitates clinical admissions as warranted to expedite servicesParticipates and assists with outreach events, meets regularly with funder as required by contractProvides BBS required supervision and reporting of subordinates seeking licensure.Reviews case records for accuracy, consistency, and conformity with laws, regulations and policies and for quality of clinical case management and application of proper clinical case management techniquesCreate and work within a team environment to ensure all Program staff are knowledgeable and familiar with contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality careConducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniquesParticipates in and conducts in-service training programs and staff development activitiesProvide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goalsCo-sign all notes of non-clinical/non licensed employees within the relevant database system or other internal noting systemOther tasks as may be assigned by the Program ManagerQualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION:Master's degree in social work, psychology, or counseling from fully-accredited college or university.Licensed by the state of California as a Licensed Clinical Social Worker, Licensed Marriage & Family Therapist, Psychologist, or Licensed Professional Clinical Counselor. (LCSW, LMFT, or LPCC)EXPERIENCE:Minimum of 2 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversionMinimum of 2 years post-licensure supervision experience (meets BBS criteria for supervision of registered AMFT/ACSW)PREFERRED QUALIFICATIONS:Experienced providing services to those who are recovering or dually-diagnosed,Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local lawThis employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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