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Indiana Wesleyan University

Student Account Support Specialist

Indiana Wesleyan University, Marion, Indiana, United States, 46953


Student Account Support Specialist

Job no:

494050Work type:

Hourly (Full Time)Location:

Marion, INCategories:

Business/Accounting/Finance

Job Title:

Student Account Support Specialist

Reporting Relationship:

Executive Director of Student Account Services

Unit:

National & Global

Department:

Student Account Services

Campus Location:

NGM Building

Summary of Position:

The support specialist supports the operational needs of the office by providing exceptional service to students, team members, and other offices with a positive and encouraging attitude.

Duties and Responsibilities

Respond to a high volume of student contacts to the Student Account Services department. This includes email, voicemail, and phoneProvide timely and helpful responses to inquiries received regarding 1098-Ts including the 1098-T email addressReceipt payments received by phone, mail, or online payment systemsEnsure that all Student Account Services documents are scanned and linked to the appropriate student recordProvide itemized receipts to students for individual courses upon requestPerform other duties as assignedQualifications:

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

Associates degree required or work equivalentExperience

Bookkeeping experience preferredRequired Skills

Ability to work accurately with attention to detail and numbersAnalytical thinking skillsAbility to handle and prioritize multiple tasksExcellent interpersonal skills

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Advertised:

27 Aug 2024 US Eastern Daylight TimeApplications close:

27 Sep 2024 US Eastern Daylight Time