Mile High Harley-Davidson of Parker
Sales Manager
Mile High Harley-Davidson of Parker, Parker, Colorado, United States, 80138
Vehicle Sales Manager
The fastest growing Harley-Davidson dealership on the front range is looking for a Sales Manager to join our team.
Mile High Harley-Davidson in Parker, CO. is an exclusive Harley-Davidson dealer, recognized as a unique dealership, offering a large inventory of motorcycles, parts and accessories, and MotorClothes® merchandise.
Mile High also offers a dynamic service department.
Summary Description:
Manages employees and operations of the Vehicle Sales Department.
Key Result Areas:
Vehicle Sales Operations
Client Service
Management
Salary Range:
$100,000.00 to $150,000.00 Annually
Major Duties and Responsibilities
1)Sales Department Operations: **
Oversee and manage all operations of new and preowned vehicles.
Ensure sales department achieves targeted levels of gross and net profit.
Ensure sales personnel are well trained, motivated and operate within process.
Oversee & Manage Sales Floor manager and their tasks & responsibilities.
Oversee all sales, trade-ins, and the delivery of all new and used vehicles.
Maintain daily sales reporting on: all product sold, gross profit, staff measurements, etc.
Establish goals & targets daily, weekly, monthly
Initiate and maintain net profit objectives which eliminate the possibility of “lower than anticipated” profits.
Become familiar and efficient with all phases of computer systems required for sales management.
Establish procedures to ensure timely and proper completion of all paperwork.
Maintain showroom vehicles which draws clients and keeps motorcycles functioning as designed.
Maintain clean efficient facilities.
2)Customer Service: **
Provide prompt, dependable, high quality, vehicle sales to clients by using the company’s current pro-active sales process.
Ensure clients are properly qualified for needs, wants, and ability to buy.
Institute a feature / benefit selling methodology so that all clients receive consistent treatment when doing business.
Ensure cross sales of Financing, Insurance & warranty products, P&A, general merchandise and services.
Develop and ensure use of a consistent quotation methodology for vehicle sales, trade-ins and purchases.
Establish and ensure road test, pre-delivery inspection, and vehicle delivery policies and procedures are followed.
Handle client complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.
3)Management: **
Maintain sales associate & Sales Floor Manager followup programs.
Maintain budgeted revenue and expense objectives.
Develop promotional campaigns in conjunction with other departments.
Maintain performance reporting & counseling on sales associates & Floor Manager.
Provide reports to GM, as requested.
Develop monthly and annual objectives for the department in collaboration with GM.
Attend training sessions to keep current with sales department issues.
4)Other Duties: ** as required
Supervisory Responsibilities:
Establish departmental work schedule, balancing the workload of all employees.
Train Sales Representatives to use consistent company sales methodologies.
Set & reinforce policies and procedures for sales department.
Manage employee performance (evaluate and council).
Assist with recruiting, interviewing, hiring, and terminating employees.
Forward records of all employee performance reviews, disciplinary actions, job promotions, pay adjustments and letters of recommendation to appropriate personnel for placement in personnel files.
Provide routine training for all sales employees (seminars; workshops; role playing, industry courses, etc.).
Commitments:
Treat all employees and clients fairly, courteously, and with dignity.
Model superior client service behavior for all sales personnel by maintaining positive relationships with clients, employees GM and owner(s).
Remain current with all sales department training available by reviewing online courses and attending seminars, workshops, and other related training programs.
Be prompt and available for flexible scheduling.
Maintain honesty & integrity in all business dealings.
Demonstrate an interest in growing the sales business.
Focus on quality.
Qualifications & Job Requirements:
Minimum 5 years progressive experience within a sales department of a Power Sports dealership.
Knowledge and experience with the sales of motorcycles or other Power Sports products.
*
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Schedule:
Saturdays (Required)
Supplemental Pay:
Commission pay
Experience:
Sales/Dealership: 5 years (Required)
License/Certification:
Motorcycle License (Required)
Work Location: In person
The fastest growing Harley-Davidson dealership on the front range is looking for a Sales Manager to join our team.
Mile High Harley-Davidson in Parker, CO. is an exclusive Harley-Davidson dealer, recognized as a unique dealership, offering a large inventory of motorcycles, parts and accessories, and MotorClothes® merchandise.
Mile High also offers a dynamic service department.
Summary Description:
Manages employees and operations of the Vehicle Sales Department.
Key Result Areas:
Vehicle Sales Operations
Client Service
Management
Salary Range:
$100,000.00 to $150,000.00 Annually
Major Duties and Responsibilities
1)Sales Department Operations: **
Oversee and manage all operations of new and preowned vehicles.
Ensure sales department achieves targeted levels of gross and net profit.
Ensure sales personnel are well trained, motivated and operate within process.
Oversee & Manage Sales Floor manager and their tasks & responsibilities.
Oversee all sales, trade-ins, and the delivery of all new and used vehicles.
Maintain daily sales reporting on: all product sold, gross profit, staff measurements, etc.
Establish goals & targets daily, weekly, monthly
Initiate and maintain net profit objectives which eliminate the possibility of “lower than anticipated” profits.
Become familiar and efficient with all phases of computer systems required for sales management.
Establish procedures to ensure timely and proper completion of all paperwork.
Maintain showroom vehicles which draws clients and keeps motorcycles functioning as designed.
Maintain clean efficient facilities.
2)Customer Service: **
Provide prompt, dependable, high quality, vehicle sales to clients by using the company’s current pro-active sales process.
Ensure clients are properly qualified for needs, wants, and ability to buy.
Institute a feature / benefit selling methodology so that all clients receive consistent treatment when doing business.
Ensure cross sales of Financing, Insurance & warranty products, P&A, general merchandise and services.
Develop and ensure use of a consistent quotation methodology for vehicle sales, trade-ins and purchases.
Establish and ensure road test, pre-delivery inspection, and vehicle delivery policies and procedures are followed.
Handle client complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.
3)Management: **
Maintain sales associate & Sales Floor Manager followup programs.
Maintain budgeted revenue and expense objectives.
Develop promotional campaigns in conjunction with other departments.
Maintain performance reporting & counseling on sales associates & Floor Manager.
Provide reports to GM, as requested.
Develop monthly and annual objectives for the department in collaboration with GM.
Attend training sessions to keep current with sales department issues.
4)Other Duties: ** as required
Supervisory Responsibilities:
Establish departmental work schedule, balancing the workload of all employees.
Train Sales Representatives to use consistent company sales methodologies.
Set & reinforce policies and procedures for sales department.
Manage employee performance (evaluate and council).
Assist with recruiting, interviewing, hiring, and terminating employees.
Forward records of all employee performance reviews, disciplinary actions, job promotions, pay adjustments and letters of recommendation to appropriate personnel for placement in personnel files.
Provide routine training for all sales employees (seminars; workshops; role playing, industry courses, etc.).
Commitments:
Treat all employees and clients fairly, courteously, and with dignity.
Model superior client service behavior for all sales personnel by maintaining positive relationships with clients, employees GM and owner(s).
Remain current with all sales department training available by reviewing online courses and attending seminars, workshops, and other related training programs.
Be prompt and available for flexible scheduling.
Maintain honesty & integrity in all business dealings.
Demonstrate an interest in growing the sales business.
Focus on quality.
Qualifications & Job Requirements:
Minimum 5 years progressive experience within a sales department of a Power Sports dealership.
Knowledge and experience with the sales of motorcycles or other Power Sports products.
*
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Schedule:
Saturdays (Required)
Supplemental Pay:
Commission pay
Experience:
Sales/Dealership: 5 years (Required)
License/Certification:
Motorcycle License (Required)
Work Location: In person