Talent Acquisition
Online Sales Consultant
Talent Acquisition, Duluth, Georgia, United States, 30155
1855 Satellite Blvd, Duluth, GA 30097, USA
Req #1084Tuesday, March 21, 2023The Online Sales Consultant is responsible for providing high quality customer service while educating potential customers on US Auto inventory, products and services during the sale of a vehicle. The Online Sales Consultant will qualify and schedule dealership or remote appointments for customers to allow for a quick and seamless purchasing experience. A successful candidate must have strong phone skills, be savvy with technology, creative, and have an entrepreneurial attitude to sell vehicles from a centralized, remote contact center.Responsibilities
Communicates with customers to build rapport, answer questions pertaining to available inventory and identify purchasing needs.Makes outbound calls to past and current customers to generate leads to encourage purchase. Responds to interview leads in a timely manner.Answers inbound sales calls and accurately completes applications with potential customers by obtaining identification and financial information.Forwards completed applications and collaborates with Underwriting to define loan and payment terms for loan approvals.Produces at least 15 assisted sales per month.Completes a minimum of 45 applications per month.Documents all notes and action items on leads using our CRM tool.Keeps abreast of available inventory to provide accurate information to potential customers.Actively listens to customers to determine the best vehicle that fits their desires and needs.Transitions customer and their application to Store Manager to close sales.Works collaboratively with the store teams and builds partnerships to make for a cohesive team approach to vehicle sales.Performs other duties as assigned.Qualifications
Required
High School Diploma/GED1 - 2 years of BDC, Call Center, and/or sales experienceComputer literacy to include Microsoft Application productsWilling to learn product knowledge for automotive brandsAbility to read, analyze, and interpret sales contracts, company procedures, and policiesExceptional communication (verbal and written), problem-solving, and interpersonal skillsResilient with a strong desire to succeedSelf-motivated, goal-oriented, and able to work in a fast-paced environmentExceptional attention to detail and organizational skillsPreferred
2 - 4 years of automotive/BDC sales experienceWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or disability. We are committed to a drug-free workplace. All qualified applicants are subject to a drug screening prior to employment.
#J-18808-Ljbffr
Req #1084Tuesday, March 21, 2023The Online Sales Consultant is responsible for providing high quality customer service while educating potential customers on US Auto inventory, products and services during the sale of a vehicle. The Online Sales Consultant will qualify and schedule dealership or remote appointments for customers to allow for a quick and seamless purchasing experience. A successful candidate must have strong phone skills, be savvy with technology, creative, and have an entrepreneurial attitude to sell vehicles from a centralized, remote contact center.Responsibilities
Communicates with customers to build rapport, answer questions pertaining to available inventory and identify purchasing needs.Makes outbound calls to past and current customers to generate leads to encourage purchase. Responds to interview leads in a timely manner.Answers inbound sales calls and accurately completes applications with potential customers by obtaining identification and financial information.Forwards completed applications and collaborates with Underwriting to define loan and payment terms for loan approvals.Produces at least 15 assisted sales per month.Completes a minimum of 45 applications per month.Documents all notes and action items on leads using our CRM tool.Keeps abreast of available inventory to provide accurate information to potential customers.Actively listens to customers to determine the best vehicle that fits their desires and needs.Transitions customer and their application to Store Manager to close sales.Works collaboratively with the store teams and builds partnerships to make for a cohesive team approach to vehicle sales.Performs other duties as assigned.Qualifications
Required
High School Diploma/GED1 - 2 years of BDC, Call Center, and/or sales experienceComputer literacy to include Microsoft Application productsWilling to learn product knowledge for automotive brandsAbility to read, analyze, and interpret sales contracts, company procedures, and policiesExceptional communication (verbal and written), problem-solving, and interpersonal skillsResilient with a strong desire to succeedSelf-motivated, goal-oriented, and able to work in a fast-paced environmentExceptional attention to detail and organizational skillsPreferred
2 - 4 years of automotive/BDC sales experienceWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or disability. We are committed to a drug-free workplace. All qualified applicants are subject to a drug screening prior to employment.
#J-18808-Ljbffr