Bristol-Myers Squibb
Senior Manager, Global Clinical Scheduling and Cell Logistics
Bristol-Myers Squibb, Seattle, Washington, us, 98127
Senior Manager, Global Clinical Scheduling and Cell Logistics
ApplyLocations:
Seattle 1000 Dexter - WA - USTime Type:
Full timePosted On:
Posted 9 Days AgoJob Requisition ID:
R1581202Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.The Position:The Senior Manager, Global Clinical Scheduling and Cell Logistics, will be responsible for managing and developing a high-functioning, site-facing team of Clinical Scheduling Specialists and managers. This team has a high degree of cross-functional coordination with clinical trial-specific parties such as Operations Portfolio Leads and Global Trial Managers, lending scheduling-related trial and protocol support. The role carries responsibility for the orchestration of all clinical-related scheduling tasks that contribute to the manufacture of BMS’s clinical autologous cellular immunotherapy products.The position will report to the Associate Director, North America Site Accounts, SCLT, and will collaborate regularly with other regional and global Senior Managers and managers.Position is office-based in Seattle, Washington, with an in-office attendance requirement of 60% of working days. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.Domestic and international travel is possible but will not exceed 15%Occasional support required for issues and escalations outside of core business hours is possibleEducation and Experience:Bachelor’s degree or equivalent work experience8+ years of work experience in scheduling, planning, operations, and/or account management4+ years managing direct reports, direct or indirect management of multiple teams is preferredExperience working in APEX, Salesforce CRM, Oracle, SAP, and/or other comparable planning/scheduling/execution systems is preferredExperience working in a regulated environment (cGMP/FDA) is requiredMust have strong proficiency with Office 365 software, especially Outlook, Excel, PowerPoint, and WordResponsibilities:Lead a team of ~10 specialists through managersDirectly manage one people-leading manager, one individual contributor manager, and several Clinical Scheduling specialistsInfluence day-to-day clinical scheduling operations and exception management through a strong sense of leadershipOversee resolution paths for escalations and events beyond the first-line responsibilities of the managers; responsible for retrospective as requiredCommunicate issues and resolutions with management and key internal and external stakeholdersAct as lead in conversation and coordination with internal cross-functional partners and external stakeholders to remove barriers to successful clinical schedulingDevelop and maintain overall customer service and trial monitoring strategies in line with departmental strategic initiativesPlan and facilitate functional team managerial meetings; support coverage of biweekly check-ins as requiredAccountable for team performance and regional Key Performance Indicators (KPIs)Accountable for implementation of process improvement projects at the departmental level, or cross-functionally with regional partnersHire and/or develop direct and indirect reportsMaintain a positive, inclusive, and professional team atmosphereManage given resources and identify resource needs including allocated project budgets and ongoing headcount determinationsEnsure direct reports and their teams are properly trained and are aligned with SCLT strategyAnalyze trends and develop action plans from feedback, operational metrics, and KPIsProvide input for, set, and manage team goals aligned with SCLT strategyPlan and facilitate (on rotation) Global SCLT meetings for Managers and Senior ManagersProvide weekly updates on team projects and goals to regional headsManage relationships with regional partners as assignedAct as Subject Matter Expert on regional & global projects as assignedQuality Management: own change actions, deviations, investigations, CAPAs, and effectiveness checks as assignedDevelop and gather endorsement for business cases for transformational projectsMentor/lead at least one global working group comprised of specialists and managersKnowledge, Skills, and Abilities:Experience working in a regulated environment (cGMP/FDA) is requiredMust be skilled in planning and organizing, conflict management, decision-making, building relationships, innovation management, and resource allocationExcellent leadership, communication, and presentation skillsAbility to make decisions in a fast-paced, high-volume environmentHighly self-motivated individual, with demonstrated time management skill and ability to work independentlyFlexibility in responding to change or business needs#LI-HybridThe starting compensation for this job is a range from $127,000 - $159,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience.Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
here .BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
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ApplyLocations:
Seattle 1000 Dexter - WA - USTime Type:
Full timePosted On:
Posted 9 Days AgoJob Requisition ID:
R1581202Working with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.The Position:The Senior Manager, Global Clinical Scheduling and Cell Logistics, will be responsible for managing and developing a high-functioning, site-facing team of Clinical Scheduling Specialists and managers. This team has a high degree of cross-functional coordination with clinical trial-specific parties such as Operations Portfolio Leads and Global Trial Managers, lending scheduling-related trial and protocol support. The role carries responsibility for the orchestration of all clinical-related scheduling tasks that contribute to the manufacture of BMS’s clinical autologous cellular immunotherapy products.The position will report to the Associate Director, North America Site Accounts, SCLT, and will collaborate regularly with other regional and global Senior Managers and managers.Position is office-based in Seattle, Washington, with an in-office attendance requirement of 60% of working days. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.Domestic and international travel is possible but will not exceed 15%Occasional support required for issues and escalations outside of core business hours is possibleEducation and Experience:Bachelor’s degree or equivalent work experience8+ years of work experience in scheduling, planning, operations, and/or account management4+ years managing direct reports, direct or indirect management of multiple teams is preferredExperience working in APEX, Salesforce CRM, Oracle, SAP, and/or other comparable planning/scheduling/execution systems is preferredExperience working in a regulated environment (cGMP/FDA) is requiredMust have strong proficiency with Office 365 software, especially Outlook, Excel, PowerPoint, and WordResponsibilities:Lead a team of ~10 specialists through managersDirectly manage one people-leading manager, one individual contributor manager, and several Clinical Scheduling specialistsInfluence day-to-day clinical scheduling operations and exception management through a strong sense of leadershipOversee resolution paths for escalations and events beyond the first-line responsibilities of the managers; responsible for retrospective as requiredCommunicate issues and resolutions with management and key internal and external stakeholdersAct as lead in conversation and coordination with internal cross-functional partners and external stakeholders to remove barriers to successful clinical schedulingDevelop and maintain overall customer service and trial monitoring strategies in line with departmental strategic initiativesPlan and facilitate functional team managerial meetings; support coverage of biweekly check-ins as requiredAccountable for team performance and regional Key Performance Indicators (KPIs)Accountable for implementation of process improvement projects at the departmental level, or cross-functionally with regional partnersHire and/or develop direct and indirect reportsMaintain a positive, inclusive, and professional team atmosphereManage given resources and identify resource needs including allocated project budgets and ongoing headcount determinationsEnsure direct reports and their teams are properly trained and are aligned with SCLT strategyAnalyze trends and develop action plans from feedback, operational metrics, and KPIsProvide input for, set, and manage team goals aligned with SCLT strategyPlan and facilitate (on rotation) Global SCLT meetings for Managers and Senior ManagersProvide weekly updates on team projects and goals to regional headsManage relationships with regional partners as assignedAct as Subject Matter Expert on regional & global projects as assignedQuality Management: own change actions, deviations, investigations, CAPAs, and effectiveness checks as assignedDevelop and gather endorsement for business cases for transformational projectsMentor/lead at least one global working group comprised of specialists and managersKnowledge, Skills, and Abilities:Experience working in a regulated environment (cGMP/FDA) is requiredMust be skilled in planning and organizing, conflict management, decision-making, building relationships, innovation management, and resource allocationExcellent leadership, communication, and presentation skillsAbility to make decisions in a fast-paced, high-volume environmentHighly self-motivated individual, with demonstrated time management skill and ability to work independentlyFlexibility in responding to change or business needs#LI-HybridThe starting compensation for this job is a range from $127,000 - $159,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience.Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
here .BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
#J-18808-Ljbffr