DocuSign, Inc.
Software Engineer- Observability & Reliability Tooling
DocuSign, Inc., San Francisco, California, United States, 94199
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll do
Docusign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people’s lives.Operating a reliable global service requires good observability and automation. The Observability team is responsible for the infrastructure that processes telemetry data in real-time and provides insights that engineers depend on to measure, visualize, investigate, and optimize how customers experience the service.We are looking for a passionate software engineer with experience in designing, implementing, and operating large scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools or log management tools.This position is an individual contributor role reporting to the Director, Software Engineering.ResponsibilityWrite high quality code that is easy to maintain and testDesign and build platform components needed to power the observability stackEnsure design and architecture is extensible across projects, and participate in technical design and code reviewsWork with Product Management, stakeholders and other developers to understand design requirements and provide estimates for developmentStay current with the latest observability best practices and share your findings with the teamWork as part of a cross-site development teamRaise issues proactively that might impact delivery commitmentsCoach and mentor other team members with new technologiesWhat you bring
BasicMinimum of 5 years of related experience with a Bachelor’s degree; or 3 years related experience with a Master’s degree; or a PhD without experience; or equivalent experienceExperience writing scalable web servicesExperience with state-of-the art development tools and techniquesPreferredDeep understanding of OOP/OOD principles, design patterns and data structuresStrong Java, C# or C++, object oriented design and programming skillsWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:California: $134,900 - $216,975 base salaryWashington and New York (including NYC metro area): $129,000 - $190,550 base salaryThis role is also eligible for bonus, equity and benefits.States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll do
Docusign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people’s lives.Operating a reliable global service requires good observability and automation. The Observability team is responsible for the infrastructure that processes telemetry data in real-time and provides insights that engineers depend on to measure, visualize, investigate, and optimize how customers experience the service.We are looking for a passionate software engineer with experience in designing, implementing, and operating large scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools or log management tools.This position is an individual contributor role reporting to the Director, Software Engineering.ResponsibilityWrite high quality code that is easy to maintain and testDesign and build platform components needed to power the observability stackEnsure design and architecture is extensible across projects, and participate in technical design and code reviewsWork with Product Management, stakeholders and other developers to understand design requirements and provide estimates for developmentStay current with the latest observability best practices and share your findings with the teamWork as part of a cross-site development teamRaise issues proactively that might impact delivery commitmentsCoach and mentor other team members with new technologiesWhat you bring
BasicMinimum of 5 years of related experience with a Bachelor’s degree; or 3 years related experience with a Master’s degree; or a PhD without experience; or equivalent experienceExperience writing scalable web servicesExperience with state-of-the art development tools and techniquesPreferredDeep understanding of OOP/OOD principles, design patterns and data structuresStrong Java, C# or C++, object oriented design and programming skillsWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:California: $134,900 - $216,975 base salaryWashington and New York (including NYC metro area): $129,000 - $190,550 base salaryThis role is also eligible for bonus, equity and benefits.States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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