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Citizens

Senior Digital Content Management Partner

Citizens, Westwood, Massachusetts, us, 02090


Description

The Sr. Enterprise Content Marketing Strategist is part of the Enterprise Social Media and Content Strategy team. The Strategist is responsible for developing and executing distinct and robust content marketing plans that will drive awareness, engagement, and retention. The Strategist participates in quarterly marketing planning and delivers integrated multi-channel plans that include a mix of editorial, web-based, social, marketing, video, podcast content, and more. The Strategist brings expertise in a broad range of digital content, social media, and digital marketing tactics to help partner teams drive action through distinctive and relevant content experiences. Success will be measured against KPI’s that include top-of-funnel digital awareness metrics and mid-funnel engagement metrics.

To support this broad scope of responsibility and multiple business line partners, the Strategist works independently and in project coordination roles to ensure successful execution of content creation, publishing, distribution, and social media activation.

Primary responsibilities include

Develops marketing, communications, and digital content strategy

Prepares creative and data-driven multi-channel recommendations with consideration for market trends, customer needs, desired business outcomes, cost and resource availability

Balances competing priorities and supports multiple business line relationships and content marketing strategies at the same time

Partners with many internal and external delivery partners to execute proposed strategies on-time and within budget

Works independently, managing relationships, meetings, project execution, and deliverables

Partners with social media strategists to ensure successful execution of social plans

Manages all budget commitment and billing functions related to content and social execution plans

Delivers regular reporting back to the partners and Enterprise Social Media and Content Strategy team to assess outcomes and optimize future plans

Delivers digital content expertise and marketing expertise to peer teams to help engage prospects and customers in digital and social channels after mass media exposure

Supports project management and coordination roles as needed

Qualifications, Education, Certifications and/or Other Professional Credentials

5 - 7 years of digital content experience, marketing, or website content teams

3+ years social media marketing, with emphasis on engagement tactics

Client/customer management through agency, platform or internal project management roles

Social Media, SEO, content measurement, and digital analytics platform experience

Vendor/agency management experience a plus

Ability to work in fast-paced environment and successfully manage multiple large projects at once

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