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Voala

Data Analyst

Voala, Los Angeles, California, United States, 90079


Helping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation. Learn more at www.voala.org .Continuous Quality Improvement (CQI)

- CorporateServing those who serve others. The Continuous Quality Improvement (CQI) Department supports the programs of VOALA through data collection and validation, identifying, describing, and analyzing strengths and problems and then supporting the Evaluation Department and the Programs as they implement and update best practices. The CQI Department works with all VOALA programs to ensure their hard copy records and electronic databases meet legal and funder requirements, and reviews selected program procedures for compliance with funder requirements and goals. The CQI Department strives to ensure that all VOALA programs are “audit-ready”.Responsible to maintain, interpret, test, and analyze data to ensure information is being properly stored in client enrollment databases (e.g. HMIS)Identify, analyze, and interpret trends in complex data sets.Identify and implement technical solutions where efficiencies may be gained through automation.Develop and maintain queries, reports, and data feeds for internal and external users.Assist in assembling complex ideas, issues and observations into useful explanations and clear direction for the team.Provide technical assistance and cross training to other team members.Maintain knowledge on current HUD data elements and requirements or requirements by other funders.Participate in meetings and business and data analysis activities with cross-functional teams to gather required reporting and dashboard requirements.Lead and/or assist with ad hoc data-related projects such as survey collection or generating reporting for funders on grant performanceOther duties as may be required to support program with database and information system expertise.QualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION:Masters Degree in Data Science, Public Administration, or other relevant disciplineEXPERIENCE:4-years of experience operating/maintaining database2 years of experience serving a non-profit organizationAdvanced experience with clustered analysis of client service dataPREFERRED QUALIFICATIONS:Familiarity with HMIS, Adsystech, and/or Clarity programsExperience working with veterans, people in recovery and/or homelessness individualsBilingual preferred (English and Spanish)Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local lawThis employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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