Walgreens
Shift Lead
Walgreens, Boston, Massachusetts, us, 02298
Walgreens Shift Lead - Roslindale, Massachusetts
Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.Operations:Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering processes.Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.Assists in evaluating and developing displays, including promotional and seasonal merchandise. Completes resets and revisions.Maintains accurate inventory counts and ensures compliance with pricing regulations.Assists with bookkeeping activities, including cash reports and ledgers, as necessary.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management.Job ID:
1460500BRCompany Indicator:
WalgreensEmployment Type:
Part-timeJob Function:
RetailFull Store Address:
980 American Legion Hwy, Roslindale, MA, 02131External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer knowledge of store inventory control.
#J-18808-Ljbffr
Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.Operations:Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering processes.Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.Assists in evaluating and developing displays, including promotional and seasonal merchandise. Completes resets and revisions.Maintains accurate inventory counts and ensures compliance with pricing regulations.Assists with bookkeeping activities, including cash reports and ledgers, as necessary.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management.Job ID:
1460500BRCompany Indicator:
WalgreensEmployment Type:
Part-timeJob Function:
RetailFull Store Address:
980 American Legion Hwy, Roslindale, MA, 02131External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer knowledge of store inventory control.
#J-18808-Ljbffr