Walgreens
Shift Lead
Walgreens, Glen Burnie, Maryland, United States, 21060
Walgreens Shift Lead - Glen Burnie, Maryland
Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members in warehouse and vendor ordering processes. Responsible and accountable for registering all related sales on assigned cash register.Assists manager or assistant store manager in reviewing order exceptions and evaluating displays. Maintains accurate inventory counts and ensures proper pricing signage is displayed.Assists with bookkeeping activities, exterior and interior maintenance, and compliance with state and local laws regarding regulated products.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members by communicating assigned tasks. Reports disciplinary issues and customer complaints to management.Job ID:
1466196BRCompany Indicator:
WalgreensEmployment Type:
Full-timeJob Function:
RetailFull Store Address:
7901 Ritchie Hwy, Glen Burnie, MD 21061Full District Office Address:
7901 Ritchie Hwy, Glen Burnie, MD 21061-04339-07554-SExternal Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Preferred Qualifications:Prefer knowledge of store inventory control.
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Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members in warehouse and vendor ordering processes. Responsible and accountable for registering all related sales on assigned cash register.Assists manager or assistant store manager in reviewing order exceptions and evaluating displays. Maintains accurate inventory counts and ensures proper pricing signage is displayed.Assists with bookkeeping activities, exterior and interior maintenance, and compliance with state and local laws regarding regulated products.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members by communicating assigned tasks. Reports disciplinary issues and customer complaints to management.Job ID:
1466196BRCompany Indicator:
WalgreensEmployment Type:
Full-timeJob Function:
RetailFull Store Address:
7901 Ritchie Hwy, Glen Burnie, MD 21061Full District Office Address:
7901 Ritchie Hwy, Glen Burnie, MD 21061-04339-07554-SExternal Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Preferred Qualifications:Prefer knowledge of store inventory control.
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