Information Technology Support Specialist

Who are we looking for?Looking for a candidate to support site infrastructure activities having required skills of team management, cloud computing, working with different verticals, vendors and customers. The Individual should be passionate about technology, experienced in deployment, monitoring and maintaining cutting edge technology.Technical Skills:Ticket managementService / Help Desk ManagementSoftware support / maintenanceData center ManagementIncident ManagementChange managementNetwork ManagementOS-Win 10, Win 2008, Win 2012, WES8Active directory, Group policy, DHCP, DNS.Microsoft SCCM 2012Sever ManagementDesktops and Thin clientsTools & Application MS Office, VPN, Citrix, SQL, FTP, RSA, MFAKnowledge of Microsoft Exchange/ Office 365Wintel Server SupportKnowledge of cloud computing, Artificial intelligence,Knowledge of Risk Management, Threat Management and VulnerabilityWindows Security Vulnerability scanning, reporting & remediation.End Point Security ManagementInformation security, Firewall, Web Proxy, IPS, Wireless technology, Load BalancerAsset Management.Audit Preparation & Management (ISO, ISMS, Clients)EducationAssociates or Bachelors Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience. Ex2+ years of IT work experience in computer systems or support with demonstrated working knowledge of problem solving/troubleshooting skills. Quick learner on a wide range of issues, including identifying improvement opportunities.Ability to assess and prioritize faults and respond or escalate accordingly.Goal oriented individual with organizational skills and a good communicator with a natural aptitude for dealing with people.Ability to quickly gain knowledge and understanding of technical and business functions.