Pride Motor Group
Automotive Service Manager
Pride Motor Group, Lynn, Massachusetts, us, 01910
Automotive Service Manager-GM ExperiencedLynn, Massachusetts
AUTOMOTIVE SERVICE MANAGER
If you are an experienced Service Manager with GM and have a proven track record of success and drive to provide the highest level of customer satisfaction or an Asst. Service Manager looking to take that next step in your career, then we are looking for you to join our Chevrolet dealership. Come experience a new opportunity in a dynamic and busy service department.
Pride Motor Group
offers a very competitive salary, outstanding benefits package, and safe and friendly work environment.
RESPONSIBILITIES
Hire, train, manage and retain service team not limited to advisors and technicians
Ability to listen, communicate effectively and resolve conflict with customers, employee and co-workers
Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions
Manage and maintain factory standards for warranty claims
Maintain high CSI rating by handling customer complaints immediately and appropriately
Maintain customer follow up system that encourages repeat and referral business
Establishes department goals and objectives, measures progress, analyzes results and makes improvements as needed
Manages required training to comply with manufacturers
Manage shop productivity, labor hours, cost of sale and operating expenses to provide for a profitable department
QUALIFICATIONS
2 - 4 years of management experience in a GM dealership required
Strong work-ethic with the ability to work in a fast-paced, results-driven environment
Successful experience in automotive retail management
Strong communication and leadership skills
Valid and clean driver’s license
Ability to work extended hours and Saturdays when necessary
Strong focus on providing excellent customer service
BENEFITS
Medical, vision and dental insurance
Life Insurance - company paid Basic Life and Voluntary Life
Flexible Spending Accounts
Short-term and long-term disability
Paid holidays and vacation time
401k with company match
Employee purchase and discount program
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check.Interested candidates must possess a valid driver's license and have a satisfactory driving record.
AUTOMOTIVE SERVICE MANAGER
If you are an experienced Service Manager with GM and have a proven track record of success and drive to provide the highest level of customer satisfaction or an Asst. Service Manager looking to take that next step in your career, then we are looking for you to join our Chevrolet dealership. Come experience a new opportunity in a dynamic and busy service department.
Pride Motor Group
offers a very competitive salary, outstanding benefits package, and safe and friendly work environment.
RESPONSIBILITIES
Hire, train, manage and retain service team not limited to advisors and technicians
Ability to listen, communicate effectively and resolve conflict with customers, employee and co-workers
Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions
Manage and maintain factory standards for warranty claims
Maintain high CSI rating by handling customer complaints immediately and appropriately
Maintain customer follow up system that encourages repeat and referral business
Establishes department goals and objectives, measures progress, analyzes results and makes improvements as needed
Manages required training to comply with manufacturers
Manage shop productivity, labor hours, cost of sale and operating expenses to provide for a profitable department
QUALIFICATIONS
2 - 4 years of management experience in a GM dealership required
Strong work-ethic with the ability to work in a fast-paced, results-driven environment
Successful experience in automotive retail management
Strong communication and leadership skills
Valid and clean driver’s license
Ability to work extended hours and Saturdays when necessary
Strong focus on providing excellent customer service
BENEFITS
Medical, vision and dental insurance
Life Insurance - company paid Basic Life and Voluntary Life
Flexible Spending Accounts
Short-term and long-term disability
Paid holidays and vacation time
401k with company match
Employee purchase and discount program
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check.Interested candidates must possess a valid driver's license and have a satisfactory driving record.