Oak View Group
Group Sales Manager| PPG Paints Arena
Oak View Group, Pittsburgh, Pennsylvania, us, 15289
Overview:
The Group Sales Manager is responsible for generating sales of new and renew Group Ticket Sales and grassroots marketing efforts. The ideal candidate is someone with prior ticketing and/or sales experience working within sports and entertainment ticket sales. The Group Sales Manager reports directly to the Director, Ticketing.This role will pay a yearly salary of $47,700 + CommissionBenefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).This position will remain open until October 31, 2024Responsibilities:Maintain and develop excellent business relationships with group leaders and promotersDevelop, maintain and grow a group sales lead databasePromotes Group Experience for selected family shows, sporting events, concerts, events and special event packagesOrganize and implement sales strategiesTrack and manage weekly/final sales and activity reportsCollaborate with Marketing to design advertising materials to promote events, which includes e-blast communicationsResponsible for continuing development of Group Experience and creation of new revenue streams for department and venueCoordinate all group sales offers with the box office and promotersNegotiate group sales agreements with promotersAttend events to manage sales related activitiesUtilizes Ticketmaster to process ticket orders, troubleshoot customer issues and provide staff supportAssist the Director of Ticketing and Box Office Manager on event days for ticketing as neededPerform other duties as assignedQualifications:
Ticketing and/or Group Sales experience in sports and entertainment preferredMinimum of 3-5 years of work-related experienceBachelors Degree in Business, Sports Management, Marketing or another related field
Excellent interpersonal, verbal and written communication skillsAble to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure by working on multiple projectsAble to work well within a team environmentExudes exceptional guest service qualities, leadership skills, and professionalismUtilizes excellent interpersonal and written communication skillsDemonstrates ability to prioritize multiple projects and find solutions to issuesProfessional presentation, appearance, and work ethicAbility to work under limited supervision and to interact with all levels of staff including managementCompetitive, self-motivated and creative-thinking skills and a team-first attitudeAbility to work flexible hours including evenings, weekends, and holidaysSome travel as neededMust be available to work flexible hours, which will include evenings, weekends, and holidaysProficient in Microsoft OfficeTicketmaster Host and TM1 preferredVaccination Statement:We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
The Group Sales Manager is responsible for generating sales of new and renew Group Ticket Sales and grassroots marketing efforts. The ideal candidate is someone with prior ticketing and/or sales experience working within sports and entertainment ticket sales. The Group Sales Manager reports directly to the Director, Ticketing.This role will pay a yearly salary of $47,700 + CommissionBenefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).This position will remain open until October 31, 2024Responsibilities:Maintain and develop excellent business relationships with group leaders and promotersDevelop, maintain and grow a group sales lead databasePromotes Group Experience for selected family shows, sporting events, concerts, events and special event packagesOrganize and implement sales strategiesTrack and manage weekly/final sales and activity reportsCollaborate with Marketing to design advertising materials to promote events, which includes e-blast communicationsResponsible for continuing development of Group Experience and creation of new revenue streams for department and venueCoordinate all group sales offers with the box office and promotersNegotiate group sales agreements with promotersAttend events to manage sales related activitiesUtilizes Ticketmaster to process ticket orders, troubleshoot customer issues and provide staff supportAssist the Director of Ticketing and Box Office Manager on event days for ticketing as neededPerform other duties as assignedQualifications:
Ticketing and/or Group Sales experience in sports and entertainment preferredMinimum of 3-5 years of work-related experienceBachelors Degree in Business, Sports Management, Marketing or another related field
Excellent interpersonal, verbal and written communication skillsAble to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure by working on multiple projectsAble to work well within a team environmentExudes exceptional guest service qualities, leadership skills, and professionalismUtilizes excellent interpersonal and written communication skillsDemonstrates ability to prioritize multiple projects and find solutions to issuesProfessional presentation, appearance, and work ethicAbility to work under limited supervision and to interact with all levels of staff including managementCompetitive, self-motivated and creative-thinking skills and a team-first attitudeAbility to work flexible hours including evenings, weekends, and holidaysSome travel as neededMust be available to work flexible hours, which will include evenings, weekends, and holidaysProficient in Microsoft OfficeTicketmaster Host and TM1 preferredVaccination Statement:We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.