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GSW Sports, LLC

Guest Experience Representative (SCW)

GSW Sports, LLC, Santa Cruz, California, us, 95061


About the Position

The Santa Cruz Warriors are looking for upbeat individuals to provide an unforgettable experience to our fans, season ticket holders and sponsors at our home games. This position reports to the Supervisor, Arena Operations.

This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a part-time position based in Santa Cruz, CA.Key ResponsibilitiesBe main point of contact for guests regarding basic game day information and location of box office, lost and found, etc.)Greet all guests entering the arena; examine and scan tickets to verify authenticity and provide assistance when neededAssist guest with their requests and seating needsShare information regarding arena layout, seating sections, and emergency proceduresProviding exceptional customer service at all games and eventsOther duties as assignedRequired Experience & SkillsExcellent and engaging interpersonal skillsAbility to build positive working relationships with clients and peers at all levels within the organization and throughout the communityHigh energy, strong detail orientation and superior work ethicAbility to remain professional and courteous in a high-pressure and fast-paced environment, including during emergenciesPhysical DemandsAbility to lift/carry/push/pull up to 30 lbs.Ability to stand/walk for long periods of timeTime CommitmentAbility to work majority of home games and other events including week nights, weekends and holidaysCompensation$16.00 Per Hour

Santa Cruz Warriors is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment