Excelsior Collage
IT Release Manager
Excelsior Collage, Albany, New York, us, 12237
Excelsior University's Information Technology Services is seeking a highly organized and experienced IT Release Program Manager, reporting to the Sr. Director of Application Management & Business Intelligence. The ideal candidate will be responsible for managing and coordinating software releases, ensuring that applications are deployed successfully and on time. This role requires a deep understanding of the software development lifecycle, excellent project management skills, and the ability to work collaboratively with cross-functional teams. This is a full-time hybrid role with a minimum of two days each week worked at the Albany, NY campus with the remainder of the week worked from home.
Roles and Responsibilities:
Plan, schedule, and manage software releases, ensuring alignment with project timelines and business objectives.Coordinate release activities across various teams including development, quality assurance, and operations.Establish and maintain release management processes, ensuring compliance with industry standards and best practices.Identify and mitigate risks related to release processes, ensuring minimal impact on business operations.Communicate release plans, schedules, and changes to stakeholders effectively.Ensure that all documentation related to releases is accurate and up-to-date.Monitor and report on release performance, using metrics to drive continuous improvement.Manage release-related issues and escalate as necessary to ensure timely resolution.Collaborate with DevOps teams to enhance automation and streamline release processes.Conduct post-release reviews to identify areas for improvement and implement necessary changes.Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's degree in computer science, Information Technology, or a related field. Master's degree preferred.Experience:
Proven experience (3+ years) in IT Release Management.Proven track record of managing complex software releases in an enterprise environment.Skills:
Strong understanding of ITIL framework and best practices.Strong understanding of software development lifecycle (SDLC) and agile methodologies.Proficiency in project management with ability to manage multiple projects simultaneously.Proficiency using release management tools (BMC Helix, Jenkins, Git, Jira, etc.)Excellent communication, leadership, and interpersonal skills.Ability to work effectively in a fast-paced environment and manage multiple priorities.Ability to work outside regular business hours as needed to support releases.Required Certifications:
ITIL Foundation (Foundation or higher) is required.Preferred Certifications:
Certified Release Manager (e.g., Release Management Professional (RMP) certification) is preferred.Agile or Scrum certifications (e.g., Certified ScrumMaster (CSM), PMI-ACP) are a plus.DevOps certifications (e.g., AWS Certified DevOps Engineer, Microsoft Certified: DevOps Engineer Expert) are a plus.
The hiring salary range for this position is $80,000.00 - $90,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.
Roles and Responsibilities:
Plan, schedule, and manage software releases, ensuring alignment with project timelines and business objectives.Coordinate release activities across various teams including development, quality assurance, and operations.Establish and maintain release management processes, ensuring compliance with industry standards and best practices.Identify and mitigate risks related to release processes, ensuring minimal impact on business operations.Communicate release plans, schedules, and changes to stakeholders effectively.Ensure that all documentation related to releases is accurate and up-to-date.Monitor and report on release performance, using metrics to drive continuous improvement.Manage release-related issues and escalate as necessary to ensure timely resolution.Collaborate with DevOps teams to enhance automation and streamline release processes.Conduct post-release reviews to identify areas for improvement and implement necessary changes.Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's degree in computer science, Information Technology, or a related field. Master's degree preferred.Experience:
Proven experience (3+ years) in IT Release Management.Proven track record of managing complex software releases in an enterprise environment.Skills:
Strong understanding of ITIL framework and best practices.Strong understanding of software development lifecycle (SDLC) and agile methodologies.Proficiency in project management with ability to manage multiple projects simultaneously.Proficiency using release management tools (BMC Helix, Jenkins, Git, Jira, etc.)Excellent communication, leadership, and interpersonal skills.Ability to work effectively in a fast-paced environment and manage multiple priorities.Ability to work outside regular business hours as needed to support releases.Required Certifications:
ITIL Foundation (Foundation or higher) is required.Preferred Certifications:
Certified Release Manager (e.g., Release Management Professional (RMP) certification) is preferred.Agile or Scrum certifications (e.g., Certified ScrumMaster (CSM), PMI-ACP) are a plus.DevOps certifications (e.g., AWS Certified DevOps Engineer, Microsoft Certified: DevOps Engineer Expert) are a plus.
The hiring salary range for this position is $80,000.00 - $90,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.