Saxon Global
Sr IVR/Telephony Developer
Saxon Global, Farmington, Michigan, United States, 48331
We are looking for a Senior Application Developer to join our Customer Service Team.
The ideal candidate should have at least 5 years of experience in one or more of the following:
Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to design, develop and support advanced IVR applicationsKnowledge of PBX architecture, telecommunication network services, and contact center systemsWorking knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systemsStrong understanding of contact center operation, including key metrics and workforce management needsAs well as experience with management and development of speech recognition systems and grammars
Required Skills : Rest,PBX,IVR,SOAP,XML,SQL,JavaBasic Qualification :
1. 5+ years of IVR/Telephony Development 2. Experience with PBX scripting/development 3. Excellent communication skillsAdditional Skills :
1. 5+ years of IVR/Telephony Development 2. Experience with PBX scripting/development 3. Excellent communication skillsBackground Check :YesDrug Screen :YesNotes :Selling points for candidate :Project Verification Info :The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. Client Letter: Will ProvideCandidate must be your W2 Employee :YesExclusive to Apex :NoFace to face interview required :NoCandidate must be local :NoCandidate must be authorized to work without sponsorship ::NoInterview times set : :NoType of project :Development/EngineeringMaster Job Title :Dev: JavaBranch Code :Detroit
The ideal candidate should have at least 5 years of experience in one or more of the following:
Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to design, develop and support advanced IVR applicationsKnowledge of PBX architecture, telecommunication network services, and contact center systemsWorking knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systemsStrong understanding of contact center operation, including key metrics and workforce management needsAs well as experience with management and development of speech recognition systems and grammars
Required Skills : Rest,PBX,IVR,SOAP,XML,SQL,JavaBasic Qualification :
1. 5+ years of IVR/Telephony Development 2. Experience with PBX scripting/development 3. Excellent communication skillsAdditional Skills :
1. 5+ years of IVR/Telephony Development 2. Experience with PBX scripting/development 3. Excellent communication skillsBackground Check :YesDrug Screen :YesNotes :Selling points for candidate :Project Verification Info :The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. Client Letter: Will ProvideCandidate must be your W2 Employee :YesExclusive to Apex :NoFace to face interview required :NoCandidate must be local :NoCandidate must be authorized to work without sponsorship ::NoInterview times set : :NoType of project :Development/EngineeringMaster Job Title :Dev: JavaBranch Code :Detroit