James Perse Los Angeles
Full Time Sales Supervisor
James Perse Los Angeles, Greenwich, Connecticut, us, 06831
WE ARE CURRENTLY HIRING FOR A FULL TIME SALES SUPERVISOR FOR OUR GREENWICH, CONNECTICUT LOCATION
OBJECTIVE OF THE POSITION
The Sales Supervisor is a sales driven position with leadership responsibilities. The Sales Supervisor is primarily responsible for achieving his/her individual sales goal while also setting the example for the rest of the store team in exceptional customer service, and consistently upholding the standards and the vision of the company. In the absence of Store Management, the Sales Supervisor is charged with overseeing the store staff, and is the most senior presence in the store.
ESSENTIAL DUITES AND JOB RESPONSIBILITIES
Leadership:Lead by example in exceptional customer service and store standardsConduct him/herself as James Perse brand ambassadorAssist Store Management in driving and motivating the team to achieve and exceed sales goals and store KPIsConsistently represent and reinforce company standards and policiesConsistently demonstrate expertise in product knowledge, company history, brand valuesIdentify opportunities in product, sales, and team development and strategically present ideas and solutions to Store managementLocal market knowledge of clientele base and brand competitorsAwareness of business trends that relate to the success of the storeAble to clearly articulate ideas and tailor approach to audienceAble to establish clear direction and gain the respect of the store teamSuggest appropriate partnerships in the local communityContribute to and create an overall positive atmosphere in the storeCollaborate with other colleagues to achieve business objectivesCommunicate any pertinent information gathered from customers to Store ManagementSales:
Achieve and exceed individual sales goal and company KPIs (UPT, ADT, etc.)Consistently ensure customers are number one store priorityAssist sales associates in suggesting additional merchandise to clientsSuggestive sell through styling and product and luxury furniture industry knowledgeIncorporate James Perse lifestyle into the selling ceremonyConsistently build and develop client baseSchedule client appointmentsProactively network and build clientele baseCustomer Service:
Warmly greet all customers with a sincere welcomeAssist Store Management in ensuring that the store staff consistently prioritizes the customer's experience in the storeFacilitate consignments and client appointments based on customers' needs and requestsConsistently elevate the level of customer service inside the store to set the James Perse brand apart from its competitorsSupport the staff in creatively individualizing the customer experienceSupervisory Responsibilities:
Encourage collaboration amongst all team membersEnsure all aspects of the business are managed and maintained in the absence of Store ManagementConduct store meetings (i.e. morning meetings) in the absence of Store ManagementSatisfactorily resolve customer issues and/or complaintsEnsure that the sales floor is appropriately coveredEnsure that the staff's floor presence appropriately represents the James Perse brandAssist Store Management in recruitment efforts to source exceptional talent for the James Perse brandAssist Store Management in the onboarding of new staff members and on-going training of existing staff membersSupport Store Management in clearly articulating the company's expectations to the staffAssist Store Management in follow-up and monitoring of store staff in the achievement of goalsHold the staff accountable through coaching and counseling in partnership with Store ManagementOperational Responsibilities:
Open and close the store and oversee all open and closing proceduresMaintain store standards (cleanliness, maintenance, etc.)Inventory ManagementEnsure Visual Merchandising standards are consistently upheldAssist store team in any merchandise movement (transfer, charge sends, etc.)Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stockPRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Special Skills:
Must have prior experience in a retail luxury store dealing with high-end goods, and clientele oriented salesMust have strong computer skills (MS Office)Must have Teamwork, or similar retail system, skillsIdeally has a cultivated and established clientele followingAbility to relocate is preferable to maximize career development opportunitiesWork Experience:
Minimum 3-4 years of experience in a luxury environment and/or similar industryCOMPETENCIES REQUIRED
Core competencies required for Sales Supervisor:
Action OrientedAbility to Multi-TaskPriority Setting/Time ManagementCustomer FocusDecision QualityDirecting OthersConflict ManagementMotivating OthersProblem SolvingBusiness Acumen
JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James' signature design philosophy and aesthetic - the pairing of elegance and sophistication with simplicity and comfort - is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style.
At the Company's inception, James' mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world.
Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law.
JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.
To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/
We appreciate your interest in our company and look forward to hearing from you.
OBJECTIVE OF THE POSITION
The Sales Supervisor is a sales driven position with leadership responsibilities. The Sales Supervisor is primarily responsible for achieving his/her individual sales goal while also setting the example for the rest of the store team in exceptional customer service, and consistently upholding the standards and the vision of the company. In the absence of Store Management, the Sales Supervisor is charged with overseeing the store staff, and is the most senior presence in the store.
ESSENTIAL DUITES AND JOB RESPONSIBILITIES
Leadership:Lead by example in exceptional customer service and store standardsConduct him/herself as James Perse brand ambassadorAssist Store Management in driving and motivating the team to achieve and exceed sales goals and store KPIsConsistently represent and reinforce company standards and policiesConsistently demonstrate expertise in product knowledge, company history, brand valuesIdentify opportunities in product, sales, and team development and strategically present ideas and solutions to Store managementLocal market knowledge of clientele base and brand competitorsAwareness of business trends that relate to the success of the storeAble to clearly articulate ideas and tailor approach to audienceAble to establish clear direction and gain the respect of the store teamSuggest appropriate partnerships in the local communityContribute to and create an overall positive atmosphere in the storeCollaborate with other colleagues to achieve business objectivesCommunicate any pertinent information gathered from customers to Store ManagementSales:
Achieve and exceed individual sales goal and company KPIs (UPT, ADT, etc.)Consistently ensure customers are number one store priorityAssist sales associates in suggesting additional merchandise to clientsSuggestive sell through styling and product and luxury furniture industry knowledgeIncorporate James Perse lifestyle into the selling ceremonyConsistently build and develop client baseSchedule client appointmentsProactively network and build clientele baseCustomer Service:
Warmly greet all customers with a sincere welcomeAssist Store Management in ensuring that the store staff consistently prioritizes the customer's experience in the storeFacilitate consignments and client appointments based on customers' needs and requestsConsistently elevate the level of customer service inside the store to set the James Perse brand apart from its competitorsSupport the staff in creatively individualizing the customer experienceSupervisory Responsibilities:
Encourage collaboration amongst all team membersEnsure all aspects of the business are managed and maintained in the absence of Store ManagementConduct store meetings (i.e. morning meetings) in the absence of Store ManagementSatisfactorily resolve customer issues and/or complaintsEnsure that the sales floor is appropriately coveredEnsure that the staff's floor presence appropriately represents the James Perse brandAssist Store Management in recruitment efforts to source exceptional talent for the James Perse brandAssist Store Management in the onboarding of new staff members and on-going training of existing staff membersSupport Store Management in clearly articulating the company's expectations to the staffAssist Store Management in follow-up and monitoring of store staff in the achievement of goalsHold the staff accountable through coaching and counseling in partnership with Store ManagementOperational Responsibilities:
Open and close the store and oversee all open and closing proceduresMaintain store standards (cleanliness, maintenance, etc.)Inventory ManagementEnsure Visual Merchandising standards are consistently upheldAssist store team in any merchandise movement (transfer, charge sends, etc.)Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stockPRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Special Skills:
Must have prior experience in a retail luxury store dealing with high-end goods, and clientele oriented salesMust have strong computer skills (MS Office)Must have Teamwork, or similar retail system, skillsIdeally has a cultivated and established clientele followingAbility to relocate is preferable to maximize career development opportunitiesWork Experience:
Minimum 3-4 years of experience in a luxury environment and/or similar industryCOMPETENCIES REQUIRED
Core competencies required for Sales Supervisor:
Action OrientedAbility to Multi-TaskPriority Setting/Time ManagementCustomer FocusDecision QualityDirecting OthersConflict ManagementMotivating OthersProblem SolvingBusiness Acumen
JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James' signature design philosophy and aesthetic - the pairing of elegance and sophistication with simplicity and comfort - is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style.
At the Company's inception, James' mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world.
Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law.
JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.
To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/
We appreciate your interest in our company and look forward to hearing from you.