Franklin Street Operations Specialist

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:The FS Operations Specialist delivers quality day-to-day investment operations related responsibilities including cash movement, income transactions, bond trading, client reporting and investment reporting. The Operations Specialist will liaise with numerous stakeholders, to ensure our clients receive timely, high-quality, and compliant documentation and service execution.The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.ESSENTIAL DUTIES AND RESPONSIBILITIES:Responsibilities may include:CashieringProcess wires, check requests, EFT's as requested on a daily basis.Enter all the details for client deposits via check or wire.Scan all paperwork related to each transaction and save it in the electronic document storage system.Prepare stock gift transactions and letters to clients to provide the details of the transactionsPost income into our systems for held away assets.Special reporting for clients on an as needed basis.Manage the process for quarterly mailing of client statements.Support Front Desk coverage, as needed.Special projects, as needed.Daily transaction posting into portfolio accounting software (APX)Daily downloading of Account information from Custodian's and other providers to APX & MoxyTransactionsCustodial Prices and positionsReceive and reconcile shares received from corporate actionsVerify mutual fund trades have been posted from Moxy to APXManually check cash disbursements/receipts, alert managers about free receipts.Post transactions from the trading system to APX on a daily basisDaily APX reconciliation and processing:Daily reconciliation of previous days transactions in client accounts, including equity, fixed income trades, cash and asset transfers; reviewing cooperate actions and tender offers from custodians.Act as a liaison with other custodians regarding operational issuesProcess daily client reports for publishing to the Franklin Street Partners web siteUpdate Tax Lot information as directed, tax lot entry for free receiptsSpecial ProjectsDaily uploads of trades through Moxy/Custodial interfaces several times during dayReview trade inputs for errorsReconcile differences between broker and custodians and/or outside managersWork with IT as needed to maintain the systemsNew / Closing Account ActivitiesOpen/verify new accounts in APXMaintain transfer list to keep relationship managers up to date on account transfersProcess incoming and outgoing account transfersReconcile assets received vs. prior custodian statementsObtain cost basis prior to account acceptance and transferTroubleshoot issues with transfers between custodiansMonitor account closings & transfersMake all changes to APX with internal transfersSUPERVISORY RESPONSIBILITIES: NoneMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:3+ year's relevant experienceHigh school diploma or equivalent. College degree preferred.Experience with Microsoft office products, such as Word, Excel, PowerPoint and OutlookKnowledge of Advent Portfolio Exchange (APX) preferredAcquired understanding of company policies, procedures, and operationsKnowledge of the firms businesses and the related industry economicsAbility to multi-task and work well under pressureExcellent customer service and problem resolution skillsAbility to work efficiently with a low margin of errorExcellent verbal and written communication skillsEffective customer relations both internal and externalWORKING CONDITIONS:Normal office environment with little exposure to dust, noise, temperature and the like.Extended viewing of CRT screen.Franklin Street Operations SpecialistLOCATIONChapel Hill, North Carolina 27514Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.