Receptionist

DescriptionGHIRP is an immigration legal services organization with 501(c)(3) status that officially launched in October 2020. Our mission is to build a resilient, diverse community by providing comprehensive representation and holistic legal services to immigrants in need. GHIRP is seeking a full-time, Spanish speaking receptionist to carry out reception and administrative tasks. The receptionist should be highly motivated and capable of working in a dynamic, fast-paced environment, where collaboration is key. The Receptionist will play a vital role in the provision of high-quality immigration legal services to our clients. The ideal applicant will have a strong commitment to public interest law and to the empowerment of immigrant communities.Duties/ResponsibilitiesGreet clients at the front desk, answer client questions and direct them to the appropriate department staff.Manage front desk phone line, answer all incoming calls, maintain voicemails and respond to messages.Timely notify staff of visitors’ arrival via computer or telephone.Pick up and drop off mail at the post office; and sort incoming mail and input into case management system.Assist attorneys and legal assistants in contacting and notifying clients of upcoming court hearings, and with other routine correspondence.Assist attorneys and legal assistants in confirming and scheduling appointments with prospective clients prior to the date of the appointment.Conduct initial screening to schedule potential clients for an intake.Maintain and organize case files keeping them properly organized and accessible.Enter case data into internal database and manage client electronic files.Maintain inventory of department supplies, and order mailing and shipping supplies.Prepare outgoing mail including photocopying, addressing, sealing and posting materials.Provide administrative assistance in setting up and conducting legal clinics and other daily operations.Participate in regular peer and supervisor meetings and trainings.Provide interpretation and translation support in client matters.Other duties, activities, and responsibilities, as assigned.RequirementsHigh school diploma (required); Bachelor’s Degree preferred; paralegal training or experience in a law office helpful.Excellent oral and written communication skills in English and Spanish.Knowledge of Microsoft Office, including proficiency in Excel.Ability to work in a fast-paced environment and manage time and resources.Must be reliable and have a professional demeanor.Must be able to maintain confidential client information.Must be a team player, self-motivated, responsive and have a keen attention to detail.Commitment to serving immigrants and sensitivity to the needs of low-income, culturally diverse clients.Texas Driver License; clean driving record; own vehicle; applicable auto insurance.This position is fully in-person and will work from the office 5 days a week.