Tik Tok
HR Business Partner - GBS SMB Product - San Jose
Tik Tok, San Jose, California, United States, 95199
Responsibilities
About TikTok:TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us:Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.
About the TeamWe are looking to hire a Human Resources Business Partner to join our growing Global Business Solutions (GBS) human resources team. The GBS is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Agencies, Partnerships, and Marketing Science.
TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. To help companies achieve their marketing goals on TikTok, no matter how big or small, our SMB team combines operational expertise with a customer-centric strategic mindset. You will be doing so by designing and executing scaled sales & service delivery strategies and ensuring that our customers have the right tools and products at their fingertips. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 4 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Specifically, you will:- Translate business agendas and objectives into a strategic HR roadmap, with supporting initiatives and action plans while garnering support/ownership for that roadmap within the organization.- Coach business leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team characteristics.- Design, monitor, and measure HR Metrics/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention.- Play a role in the design and execution of business restructures, and critical workforce planning initiatives and identify critical succession planning needs.- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; design fit-for-purpose goal-setting agendas including 360 performance evaluations, and oversee the formal performance review and calibration process.- Champion HR initiatives to support Diversity & Inclusion throughout the organization including rolling out action plans and guiding leaders regarding mentorship, development, and promotion of diverse employees.- Facilitate communication, collaboration, and engagement across all areas of the business.
Qualifications
Minimum Qualifications:- 5+ years of experience in Human Resources, as an HR Generalist or Human Capital Consultant.- 2+ years as an HR Business Partner.- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.- Proficiency in MS/G-Suite, HRIS, Workday, and other tools.- Fluency or proficiency in Mandarin for communication with external stakeholders.
Preferred Qualifications:- Direct experience supporting SMB and/or Product Development teams regionally and globally.- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Exel, Power BI) to extract insights and drive strategic decision-making.- Successful track record of designing and implementing people programs from the ground up.- Entrepreneurial mindset, ability, and willingness to be hands-on (operational) and strategic.- Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.- Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
About TikTok:TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us:Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.
About the TeamWe are looking to hire a Human Resources Business Partner to join our growing Global Business Solutions (GBS) human resources team. The GBS is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Agencies, Partnerships, and Marketing Science.
TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. To help companies achieve their marketing goals on TikTok, no matter how big or small, our SMB team combines operational expertise with a customer-centric strategic mindset. You will be doing so by designing and executing scaled sales & service delivery strategies and ensuring that our customers have the right tools and products at their fingertips. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 4 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Specifically, you will:- Translate business agendas and objectives into a strategic HR roadmap, with supporting initiatives and action plans while garnering support/ownership for that roadmap within the organization.- Coach business leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team characteristics.- Design, monitor, and measure HR Metrics/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention.- Play a role in the design and execution of business restructures, and critical workforce planning initiatives and identify critical succession planning needs.- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; design fit-for-purpose goal-setting agendas including 360 performance evaluations, and oversee the formal performance review and calibration process.- Champion HR initiatives to support Diversity & Inclusion throughout the organization including rolling out action plans and guiding leaders regarding mentorship, development, and promotion of diverse employees.- Facilitate communication, collaboration, and engagement across all areas of the business.
Qualifications
Minimum Qualifications:- 5+ years of experience in Human Resources, as an HR Generalist or Human Capital Consultant.- 2+ years as an HR Business Partner.- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.- Proficiency in MS/G-Suite, HRIS, Workday, and other tools.- Fluency or proficiency in Mandarin for communication with external stakeholders.
Preferred Qualifications:- Direct experience supporting SMB and/or Product Development teams regionally and globally.- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Exel, Power BI) to extract insights and drive strategic decision-making.- Successful track record of designing and implementing people programs from the ground up.- Entrepreneurial mindset, ability, and willingness to be hands-on (operational) and strategic.- Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.- Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2