RELEASE MANAGER

Release Manager will be responsible for supporting various cross-lateral teams through the initiation, implementation, and delivery processes of multiple, simultaneous releases. Manage software changes across multiple environments through the software delivery lifecycle. The ideal candidate must be a proactive self-starter & team player Manage multiple releases through all phases of the release lifecycle to ensure the time-sensitive release frequency. Ensure adherence to Change Management standards, procedures, and processes. Review change requests to ensure they meet the established completion criteria and processes. Review schedules of changes to identify time, conflicts, and risks associated with requested changes. pprove and reject submitted change requests. Collate scope across multiple teams to determine dependencies and risk. Develop and communicate release plans to engage stakeholders and ensure accurate release expectations. Proactively forecast risks to release health and work with various teams to mitigate that risk. Initiate cross-team discussions to address critical delivery concerns to ensure the overall success of the program/project portfolio. Report on release KPIs accurately and proactively. Report on security findings and potential risks. Conduct onboarding sessions with new hires to ensure they are aware of all necessary tools, procedures, and processes. Provide necessary support to all partners and teams to ensure release delivery. BASIC QUALIFICATIONS Minimum 5 years experience in IT/ Software development necessary. Solid understanding of SDLC concepts. Demonstrated knowledge of Service Now Platform Candidate should have reasonable understanding of Jira, Confluence, SmartSheet, similar tools Demonstrated understanding of the Change, Incident, and Problem Management lifecycle. Demonstrated ability to facilitate large groups as a Release Manager and decision maker. Knowledge of software development in the Retail domain would be beneficial. Highly organized with excellent documentation skills. Experience with software delivery lifecycle Bachelor's degree or related work experience