Toyota of Naperville
Automotive Receptionist - Toyota Part Time
Toyota of Naperville, Naperville, Illinois, United States, 60564
Toyota of Naperville is seeking professional, top- notch and driven receptionists to join our team part time. Must have excellent phone skills and a positive attitude. This position also requires to work
Mondays & Fridays 8 a.m - 2 pm. and Saturdays 7 a.m - 5 pm.
Responsibilities
Operates switchboard telephone system
Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
Provides basic information to callers who have general inquires
Assists the accounting office with various clerical duties as needed
Friendly, professional, courteous and efficient when working with all customers and employees
Refers customers who have additional questions to the service advisor or other appropriate individual
Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
Qualifications
Demonstrated superior customer service skills
Excellent communication skills and high attention to detail
Ability to multi-task and handle several phone calls at once
Must have at least a high school diploma/GED
Must be proficient in Microsoft Word and Excel
Must have dealership and/or recent retail receptionist experience
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
Professional appearance and strong work ethic
What We Offered
Positive/motivating work environment
We promote from within
Insurance benefits for full time
Paid time off benefits for full time
Diverse workforce
Mondays & Fridays 8 a.m - 2 pm. and Saturdays 7 a.m - 5 pm.
Responsibilities
Operates switchboard telephone system
Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
Provides basic information to callers who have general inquires
Assists the accounting office with various clerical duties as needed
Friendly, professional, courteous and efficient when working with all customers and employees
Refers customers who have additional questions to the service advisor or other appropriate individual
Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
Qualifications
Demonstrated superior customer service skills
Excellent communication skills and high attention to detail
Ability to multi-task and handle several phone calls at once
Must have at least a high school diploma/GED
Must be proficient in Microsoft Word and Excel
Must have dealership and/or recent retail receptionist experience
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
Professional appearance and strong work ethic
What We Offered
Positive/motivating work environment
We promote from within
Insurance benefits for full time
Paid time off benefits for full time
Diverse workforce