Animal Medical Center of Mid-America
Contact Center Representative
Animal Medical Center of Mid-America, St Louis, Missouri, United States,
The Animal Medical Center of Mid-America (AMCMA) is looking for a Contact Center Representative with experience in a high-volume call center. If you're passionate about animals and enjoy helping others, we want you on our team!
Responsibilities:
As a Contact Center Representative, you will answer phone calls and electronic communications, schedule appointments, and manage records in our databases. You'll perform cashier duties while maintaining client and patient confidentiality. You will also direct inquiries to our medical team when necessary.
Qualifications:
We prefer candidates with previous call center experience and animal health knowledge. You should have exceptional customer service, communication, and problem-solving skills, and the ability to establish and maintain strong relationships. A professional and positive public image is essential, along with the flexibility to work weekends, evenings, and holidays.
Why AMCMA?
AMCMA is part of the Humane Society of Missouri and has been operating since 1923. We are one of only 16 AAHA-accredited non-profit veterinary hospitals in the U.S. and are certified Feline Friendly and Fear Free. Working with us means supporting the rescue, rehabilitation, and adoption of animals in need.
Benefits:
Starting wage: $16/hour
Medical, Dental, and Vision insurance
Short-term
long-term disability (100% employer paid)
Retirement Savings Plan
Flexible Spending Accounts
Employee Assistance Program
Paid time off (vacation, sick, holiday pay)
Employee Discounts (after 90 days):
40% off veterinary services
15% off prescription diets
$50 off adoptions at HSMO
10% off gift shop items
Purina for Professionals
Join us at AMCMA, where your work supports the rescue, rehabilitation, and adoption of animals in need. Apply now and make a difference!
Responsibilities:
As a Contact Center Representative, you will answer phone calls and electronic communications, schedule appointments, and manage records in our databases. You'll perform cashier duties while maintaining client and patient confidentiality. You will also direct inquiries to our medical team when necessary.
Qualifications:
We prefer candidates with previous call center experience and animal health knowledge. You should have exceptional customer service, communication, and problem-solving skills, and the ability to establish and maintain strong relationships. A professional and positive public image is essential, along with the flexibility to work weekends, evenings, and holidays.
Why AMCMA?
AMCMA is part of the Humane Society of Missouri and has been operating since 1923. We are one of only 16 AAHA-accredited non-profit veterinary hospitals in the U.S. and are certified Feline Friendly and Fear Free. Working with us means supporting the rescue, rehabilitation, and adoption of animals in need.
Benefits:
Starting wage: $16/hour
Medical, Dental, and Vision insurance
Short-term
long-term disability (100% employer paid)
Retirement Savings Plan
Flexible Spending Accounts
Employee Assistance Program
Paid time off (vacation, sick, holiday pay)
Employee Discounts (after 90 days):
40% off veterinary services
15% off prescription diets
$50 off adoptions at HSMO
10% off gift shop items
Purina for Professionals
Join us at AMCMA, where your work supports the rescue, rehabilitation, and adoption of animals in need. Apply now and make a difference!