HNI
Network Technician (Onsite)
HNI, Muscatine, Iowa, United States,
Description
Position at HNI Corporation
HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. Wepride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.Your Impact Starts the Day You Do!The Network Technician is responsible for operations, administration, and management of network systems and activities within the network group. This is a full-time, direct-hire opportunity. Due to the nature of the work involved, this position requires a
hybrid schedule (three days a week onsite)
at our locations in
Muscatine, IA . Remote candidates will not be considered. This role is responsible for installing, maintaining, and troubleshooting computer networks. They ensure the smooth operation of local area networks (LANs), wide area networks (WANs), internet systems, and intranets. Their duties include configuring hardware like routers, switches, and network cards, monitoring network performance, and performing regular updates to ensure network security and efficiency. Network technicians also assist in diagnosing and resolving connectivity issues, often working closely with IT support staff and users to address any network-related problems swiftly. Their role is crucial in ensuring reliable and efficient network operations for businesses and organizations.
What We Need:Primary Responsibilities
Responsible for providing Level 2 support and troubleshooting of network systems.Taking ownership of trouble tickets and seeing through to resolution.Responsible for the coordination of moves/add/changes to the network infrastructure.Responsible for the allocation and documentation of TCP/IP addresses.Participate in project activities for the Network Operations team.Assist with research, development, and application of new network technologies.Participate in the planning, design and implementation of new systems and networking components into the HNI Network.Maintains records and documentation in support of our Network.Change management of network configurations, documentation, and network management system.Provides capacity planning and performance monitoring of the production network infrastructure.Generates and distributes network performance reports, network availability reports, and trouble ticket reports.Coordinate vendor maintenance and repair activities of network equipment.In the event of a disaster, be prepared to participate in the recovery of the Network Operations systems or regional data center.Assist in implementation and support of cybersecurity controls.Participant in off-hours support rotation.What You Have:Associate's Degree in Computer Science, Information Systems or a related field (Bachelor's Degree preferred)1-3 years experience with IP networking design and operational concepts including subnetting, tunneling, QoS using LAN and WAN connectivity media1-3 years experience with Cisco IOS, and Cisco hardware including routers, switches, wireless LAN controllers, and firewalls. Must be comfortable with operation and configuration using the CLI1-3 years experience troubleshooting wireless issues.What You're Good At:Ability to work within the guidelines of release, change, incident, problem management, and project management (Waterfall, Agile, SDLC) frameworksStrong problem solving and analytical abilities (root cause analysis and problem resolution)Leadership qualities, including ability to influence others, and drive organizational and IT initiativesAdapts to both working alone, or as part of a larger team, for varying durationDemonstrates professional behavior when communicating and working with members, vendors and/or customers. Promotes effective communication and interaction among departments. Clearly and concisely expresses professional opinions with supporting rationale.We look forward to hearing from you!HNI Corporation(NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.How we act today protects how we live tomorrow. Check out our CSR Report here:https://www.hnicorp.com/social-responsibilityDiversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other's differences in experiences and ideas to solve problems and better serve our customers.Take a look at our DEI goals here:https://www.hnicorp.com/diversity-equity-and-inclusionWe offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.We also invite you to visit us atwww.HNICorp.comto learn more!Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
Position at HNI Corporation
HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. Wepride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.Your Impact Starts the Day You Do!The Network Technician is responsible for operations, administration, and management of network systems and activities within the network group. This is a full-time, direct-hire opportunity. Due to the nature of the work involved, this position requires a
hybrid schedule (three days a week onsite)
at our locations in
Muscatine, IA . Remote candidates will not be considered. This role is responsible for installing, maintaining, and troubleshooting computer networks. They ensure the smooth operation of local area networks (LANs), wide area networks (WANs), internet systems, and intranets. Their duties include configuring hardware like routers, switches, and network cards, monitoring network performance, and performing regular updates to ensure network security and efficiency. Network technicians also assist in diagnosing and resolving connectivity issues, often working closely with IT support staff and users to address any network-related problems swiftly. Their role is crucial in ensuring reliable and efficient network operations for businesses and organizations.
What We Need:Primary Responsibilities
Responsible for providing Level 2 support and troubleshooting of network systems.Taking ownership of trouble tickets and seeing through to resolution.Responsible for the coordination of moves/add/changes to the network infrastructure.Responsible for the allocation and documentation of TCP/IP addresses.Participate in project activities for the Network Operations team.Assist with research, development, and application of new network technologies.Participate in the planning, design and implementation of new systems and networking components into the HNI Network.Maintains records and documentation in support of our Network.Change management of network configurations, documentation, and network management system.Provides capacity planning and performance monitoring of the production network infrastructure.Generates and distributes network performance reports, network availability reports, and trouble ticket reports.Coordinate vendor maintenance and repair activities of network equipment.In the event of a disaster, be prepared to participate in the recovery of the Network Operations systems or regional data center.Assist in implementation and support of cybersecurity controls.Participant in off-hours support rotation.What You Have:Associate's Degree in Computer Science, Information Systems or a related field (Bachelor's Degree preferred)1-3 years experience with IP networking design and operational concepts including subnetting, tunneling, QoS using LAN and WAN connectivity media1-3 years experience with Cisco IOS, and Cisco hardware including routers, switches, wireless LAN controllers, and firewalls. Must be comfortable with operation and configuration using the CLI1-3 years experience troubleshooting wireless issues.What You're Good At:Ability to work within the guidelines of release, change, incident, problem management, and project management (Waterfall, Agile, SDLC) frameworksStrong problem solving and analytical abilities (root cause analysis and problem resolution)Leadership qualities, including ability to influence others, and drive organizational and IT initiativesAdapts to both working alone, or as part of a larger team, for varying durationDemonstrates professional behavior when communicating and working with members, vendors and/or customers. Promotes effective communication and interaction among departments. Clearly and concisely expresses professional opinions with supporting rationale.We look forward to hearing from you!HNI Corporation(NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.How we act today protects how we live tomorrow. Check out our CSR Report here:https://www.hnicorp.com/social-responsibilityDiversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other's differences in experiences and ideas to solve problems and better serve our customers.Take a look at our DEI goals here:https://www.hnicorp.com/diversity-equity-and-inclusionWe offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.We also invite you to visit us atwww.HNICorp.comto learn more!Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).