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Jones Lang LaSalle Incorporated

Senior Sustainable Operations Manager

Jones Lang LaSalle Incorporated, Minneapolis, Minnesota, United States, 55400


Senior Sustainable Operations ManagerJLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.

In this role, you will work directly with a client’s sustainability team supporting energy and sustainability goals, targets, and initiatives. As a member of the JLL Sustainable Operations team, you will ensure our sustainability services are effectively and efficiently delivered. You will act as an accelerator enabling our client to increase engagement across stakeholders, progress towards goals, and realize success with buildings performance. You will ensure program integration and implementation across business/functions throughout the real estate lifecycle to achieve scope of work delivery and goals. This role requires strategic implementation, leadership, and a programmatic approach to embed sustainability thinking and practices into real estate functional aspects (e.g., fit-outs, occupancy, maintenance, experience, etc.).

While a remote-based role, the preferred location for a candidate will be either Minneapolis, MN or Portland, OR. This position may also require periodic travel, and/or in-office presence as directed by the client.

What this job involves

Developing, implementing, and optimizing energy and sustainability programs in direct collaboration with the client’s sustainability team.

Robust, proactive communication, driving innovation, integration of feedback to remove roadblocks, and leveraging opportunities.

Strategic decision-making, including leveraging data tracking and monitoring.

Working cross-functionally across JLL teams to achieve success with energy and sustainability initiatives aligned with the scope of work.

Program implementation leadership and accountability including ongoing coordination of energy and sustainability initiatives, monitoring and report outs, and ownership of client relationship.

Leveraging client tools and applicable in-house JLL tools and processes for problem-solving, and identifying and securing alternative tools as needs arise.

Understanding the implementation of sustainability across the life cycle of commercial real estate, including strong understanding of critical stakeholder roles.

Key responsibilities include:

Take ownership of, and improve upon, a multi-faceted sustainability program.

Lead the implementation and continuous improvement of energy and sustainability initiatives across the client real estate portfolio, including development of relevant tactical and strategic plans and activities.

Provide strategic direction and guidance on ways to effectively and efficiently implement sustainability services that meet client expectations, including development of annual and multi-year tactical and programmatic sustainability plans.

Meet client sustainability objectives and relevant key performance indicators and ensure processes for monitoring and measuring performance are transparent and reported.

Own and develop internal and external stakeholder engagement to ensure integration of energy and sustainability initiatives.

Establish strong working relationships with other JLL workstreams (technology, finance, projects, IFM, consultants, and procurement) to deliver against KPI targets, elevate the sustainability mission and objectives, and drive implementation where most organic within the business.

With a cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact sustainability objectives.

Work in direct collaboration with data analysts to confirm data integrity and accuracy including quality control checks.

Leverage the broader JLL Sustainability Platform.

Track and communicate success stories to ensure a high level of awareness and engagement is achieved with regard to the overall sustainability program.

Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are rolled out effectively.

Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Provide expertise in building energy efficiencies, decarbonization, waste reduction and diversion practices, and electric vehicle charging reporting.

Own and manage Sustainability program delivery according to scope of work and schedule.

Provide SME input and own program components (e.g., content development, maintenance) related to SME area.

Sound like you?

Requirements – Essential

University degree (Science, engineering, math, or related fields).

10 plus years’ experience in sustainable operations, engineering of commercial buildings, building science, or related field.

Technical understanding of common HVAC, electrical, mechanical, and building automation systems and their impact on sustainability goals.

Advanced understanding of energy conservation measures and sustainability initiatives in commercial real estate.

Strong operations experience in large multi-dimensional organization with focus on operations management, productivity, or engineering excellence and embody a bias for action.

Strong communication and cross-collaboration skills, and ability to coordinate effectively with various stakeholders.

Demonstrated experience in influencing cross-functional teams including development and delivery of presentations and trainings.

Excellent ability to build relationships with clients and their internal teams.

A strong track record of strategic integration of sustainability into organizations’ operations.

Experience working in a collaborative way with clients and other stakeholders to develop and implement ambitious and robust sustainability programs, including tactical plans, processes, roadmaps, and procedures.

Proven project management experience and excellent communication skills.

Attention to detail and accuracy in written and numeric work.

Ability to obtain buy-in and engagement from employees at all levels.

Passionate about working towards a sustainable future.

Experience in utility data analytics.

Understanding of Greenhouse Gas Emission scopes and reporting.

Requirements – Desired

Advanced degree, demonstrating a mastery of building systems (HVAC, lighting, building management systems) and related sustainability aspects.

Preferred applied experience in building auditing, commissioning, retrofit and design.

Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable.

Advanced understanding of Greenhouse Gas Emission scopes and reporting.

An excellent understanding of the advanced energy and sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation.

Familiarity with municipal energy and sustainability regulations.

Advanced experience with utility and waste data analytics.

Experience with data centers.

Experience with EV reporting.

Behavioral Competencies

Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.

Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.

Helps others - Builds relationships, actively collaborates, helps others succeed.

Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.

Business first - Focuses on customers and clients, business/financial acumen.

Inspire - Inspire others, creates services strategy and supporting tactical plans, energizes others.

Estimated total compensation range for this position is:

120,000.00 – 165,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote – Minneapolis, MN, Portland, OR

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

401(k) plan with matching company contributions.

Comprehensive Medical, Dental & Vision Care.

Paid parental leave at 100% of salary.

Paid Time Off and Company Holidays.

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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.

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At JLL, we give you the opportunity, knowledge, and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers, and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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