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Nesco Resource

Onsite Data Center Tech

Nesco Resource, Santa Clara, CA, United States


Nesco Resource is seeking an onsite Data Center Technician in the greater Santa Clara CA Area.

Nesco Data Center & Infrastructure is a leading provider of data center services, offering robust solutions to meet the ever-evolving demands of our clients. We are dedicated to maintaining the highest standards of excellence and reliability in our operations. Our team is composed of skilled professionals who are passionate about technology and committed to delivering exceptional service.

Job Summary:
We are looking for self-motivated, dedicated individuals to join our team of highly skilled professionals. The successful candidate will handle responding to customer calls in a prompt and efficient manner.
On site engineer will service all client needs including server hardware break-fix and IMAC support, As well as smart hand support for network equipment.
Troubleshoot, and supports systems/equipment (DELL, Oracle, IBM and Client Servers)
Diagnose, analyzes, and repairs product failures, orders and replaces parts as needed
Follows all client policy and procedures, adhere to best practices
Presents problem resolution or refer more complex issues to a Sr. Support Engineer
Maintain your parts and inventory
Documentation of activity and will show strong organizational skills
Express positive attitude and strong analytical skills

Skills:
Extensive Server and hardware trouble shooting experience required
Capable of replacing all hardware components in large scale data center
Experienced with all generations of Dell, Oracle, Lenovo, and Client servers and blades
Ability to learn and adhere to new procedures
Working experience with Remote Access Cards (IDRAC, ILOM, ILO, Ect)
Strong communication skill with ability to provide technical updates
Proficient at administrative tasks and paperwork
A self-starter with the ability to work independently without supervision and within a team environment
CompTia A Certification is a plus
CompTia Server Certification is a plus
Dell Certification is a plus
Client Certification is a plus
IBM Certification is a plus

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.