Sr Business Analyst - Shared Services

Independently analyzes complex business needs and advises on application design and process change opportunities

Partners

with key stakeholders to analyze, diagnose, and resolve complex problems using diverse methods and tools

With very minimal

supervision, Identifies and performs research, analysis, coordination, problem solving, development, and test plans related to

business process and third party solutions used by employees and clients

Over sees the development of business cases and

solution proposals in support of improved functionality with regard to Return on Investment and long-term benefit

Provides

leadership and expertise applying project management concepts to service projects

Responsibilities

• Delivers strategic vision recommendations to stakeholders for achieving effective and efficient approaches to process and

project objectives.

• Directs and leads Developers regarding requirements and testing results to ensure solutions are fully functional and

approved prior to release.

• Identifies and improves business process through analysis and recommendations

Analyzes and maps current processes and

potential future state to improve operating efficiencies.

• Applies comprehensive knowledge to identify impact of process/product changes across multiple product lines and delivers

solutions and readiness plans to clients/users.

• Partner with leadership across multiple organizations to drive large scale initiatives forward and implement value-add

strategic solutions.

• Independently manage complex projects with multiple deliverables and timeframes (including resource allocation, release

management, and cross-functional impacts).

• Acts as a liaison between stakeholders to elicit, define, analyze, communicate, and validate requirements for changes to

existing business processes, policies, technology, and information systems to alleviate business issues.

• Partners with other project areas such as IT, Operations, and Product Management to coordinate interdependencies and

resolve issues

Proactively identifies and manages risks.

• Evaluates and recommends alternative methods and explores the adaptation of policies, procedures, standards, techniques,

materials, and equipment to provide the best solution and gain overall operating efficiencies.

• Recommend/Initiates process redesign ideas to improve productivity including accurate reporting.

• Leads Quality Assurance efforts for all solutions, including test plan creation and issue tracking, lead troubleshooting efforts,

issue analysis, and communication of resolution.

• Lead root cause analysis and resolution of complex business problems and recommends solution to management to enable

the organization to achieve goals

Complete project charters, workflow analysis, and return on investment.

• Other duties as assigned to support the general purpose of the position's function.

Presentation skills suitable for interaction with senior leadership

Strong project management skills

Facilitation and issue resolution expertise

Written and verbal communication skills

Ability to work on multiple tasks at one time while maintaining high quality standards

Strong troubleshooting, negotiation, and problem resolution skills

Ability to work creatively and analytically in a fast paced environment.

Experience in Process Improvement and Business Analysis

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.